---
description: Learn more about OpenText Communications. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: OpenText Communications Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/650/customer-engagement/software) > [OpenText Communications](/software/2065287/exstream) > [OpenText Communications Alternatives](https://www.getapp.com.au/alternatives/2065287/exstream)

# Alternatives to OpenText Communications

Canonical: https://www.getapp.com.au/alternatives/2065287/exstream

> Explore the top alternatives to OpenText Communications. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2211 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.com.au/software/10036/zoho-desk)
   - [Compare vs OpenText Communications](https://www.getapp.com.au/compare/10036/2065287/zoho-desk/vs/exstream)
2. **Zendesk Suite** — 4.4/5 (4072 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.com.au/software/9448/zendesk)
   - [Compare vs OpenText Communications](https://www.getapp.com.au/compare/9448/2065287/zendesk/vs/exstream)
3. **Freshdesk** — 4.5/5 (3408 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.com.au/software/10317/freshdesk)
   - [Compare vs OpenText Communications](https://www.getapp.com.au/compare/10317/2065287/freshdesk/vs/exstream)
4. **Viber** — 4.4/5 (4058 reviews) — Mobile messaging platform
   - [View profile](https://www.getapp.com.au/software/2049588/viber)
   - [Compare vs OpenText Communications](https://www.getapp.com.au/compare/2049588/2065287/viber/vs/exstream)
5. **WhatsApp** — 4.7/5 (16297 reviews) — Real-time customer communications management software
   - [View profile](https://www.getapp.com.au/software/2035411/whatsapp)
   - [Compare vs OpenText Communications](https://www.getapp.com.au/compare/2035411/2065287/whatsapp/vs/exstream)
6. **Text Request** — 4.6/5 (1193 reviews) — Ignite customer engagement
   - [View profile](https://www.getapp.com.au/software/2051851/text-request)
   - [Compare vs OpenText Communications](https://www.getapp.com.au/compare/2051851/2065287/text-request/vs/exstream)
7. **Telegram** — 4.7/5 (6406 reviews) — Cloud-based mobile and desktop messaging app for all devices
   - [View profile](https://www.getapp.com.au/software/114023/telegram)
   - [Compare vs OpenText Communications](https://www.getapp.com.au/compare/114023/2065287/telegram/vs/exstream)
8. **Weave** — 4.3/5 (668 reviews) — Customer communication and appointment scheduling solution
   - [View profile](https://www.getapp.com.au/software/121867/weave)
   - [Compare vs OpenText Communications](https://www.getapp.com.au/compare/121867/2065287/weave/vs/exstream)
9. **LiveAgent** — 4.7/5 (1753 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.com.au/software/91301/liveagent)
   - [Compare vs OpenText Communications](https://www.getapp.com.au/compare/91301/2065287/liveagent/vs/exstream)
10. **Wati** — 4.6/5 (202 reviews) — Conversational AI Platform
    - [View profile](https://www.getapp.com.au/software/2068239/wati)
    - [Compare vs OpenText Communications](https://www.getapp.com.au/compare/2065287/2068239/exstream/vs/wati)
11. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
    - [View profile](https://www.getapp.com.au/software/105081/tidio-chat)
    - [Compare vs OpenText Communications](https://www.getapp.com.au/compare/105081/2065287/tidio-chat/vs/exstream)
12. **Missive** — 4.9/5 (147 reviews) — Collaborative inbox for teams
    - [View profile](https://www.getapp.com.au/software/2057204/missive)
    - [Compare vs OpenText Communications](https://www.getapp.com.au/compare/2057204/2065287/missive/vs/exstream)
13. **Pipedrive** — 4.5/5 (3042 reviews) — Cloud-based CRM solution for salespeople
    - [View profile](https://www.getapp.com.au/software/90507/pipedrive)
    - [Compare vs OpenText Communications](https://www.getapp.com.au/compare/90507/2065287/pipedrive/vs/exstream)
14. **OneSignal** — 4.7/5 (106 reviews) — Maximize Engagement. Minimize churn.
    - [View profile](https://www.getapp.com.au/software/122083/onesignal)
    - [Compare vs OpenText Communications](https://www.getapp.com.au/compare/122083/2065287/onesignal/vs/exstream)
15. **Bigin by Zoho CRM** — 4.7/5 (724 reviews) — Pipeline-centric CRM system for small businesses
    - [View profile](https://www.getapp.com.au/software/142099/bigin-by-zoho-crm)
    - [Compare vs OpenText Communications](https://www.getapp.com.au/compare/142099/2065287/bigin-by-zoho-crm/vs/exstream)
16. **Intercom** — 4.5/5 (1131 reviews) — AI-powered customer service with helpdesk
    - [View profile](https://www.getapp.com.au/software/91379/intercom)
    - [Compare vs OpenText Communications](https://www.getapp.com.au/compare/91379/2065287/intercom/vs/exstream)
17. **Front** — 4.5/5 (286 reviews) — AI-enabled customer service platform for collaboration
    - [View profile](https://www.getapp.com.au/software/102177/front)
    - [Compare vs OpenText Communications](https://www.getapp.com.au/compare/102177/2065287/front/vs/exstream)
18. **Thryv** — 4.2/5 (505 reviews) — All-in-one management solution built for small business
    - [View profile](https://www.getapp.com.au/software/113901/thryv)
    - [Compare vs OpenText Communications](https://www.getapp.com.au/compare/113901/2065287/thryv/vs/exstream)
19. **Kustomer** — 4.6/5 (79 reviews) — Modern Customer Service Software For Customer-First Brands
    - [View profile](https://www.getapp.com.au/software/109551/kustomer)
    - [Compare vs OpenText Communications](https://www.getapp.com.au/compare/109551/2065287/kustomer/vs/exstream)
20. **Freshchat** — 4.1/5 (115 reviews) — Live Chat software for modern messaging
    - [View profile](https://www.getapp.com.au/software/106095/freshchat)
    - [Compare vs OpenText Communications](https://www.getapp.com.au/compare/106095/2065287/freshchat/vs/exstream)

## Related Categories

- [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software)
- [Customer Communications Management Software](https://www.getapp.com.au/directory/1139/customer-communications-management/software)

## Links

- [View on GetApp](https://www.getapp.com.au/alternatives/2065287/exstream)
- [View Product Profile](https://www.getapp.com.au/software/2065287/exstream)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/exstream/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2065287/exstream> |
| en-AU | <https://www.getapp.com.au/alternatives/2065287/exstream> |
| en-CA | <https://www.getapp.ca/alternatives/2065287/exstream> |
| en-GB | <https://www.getapp.co.uk/alternatives/2065287/exstream> |
| en-IE | <https://www.getapp.ie/alternatives/2065287/exstream> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2065287/exstream> |
| en-SG | <https://www.getapp.sg/alternatives/2065287/exstream> |
| en-ZA | <https://www.getapp.za.com/alternatives/2065287/exstream> |

-----

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