---
description: Learn more about Omnicus. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Omnicus Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/289/ivr/software) > [Omnicus](/software/2063580/omnicus) > [Omnicus Alternatives](https://www.getapp.com.au/alternatives/2063580/omnicus)

# Alternatives to Omnicus

Canonical: https://www.getapp.com.au/alternatives/2063580/omnicus

> Explore the top alternatives to Omnicus. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.com.au/software/9448/zendesk)
   - [Compare vs Omnicus](https://www.getapp.com.au/compare/9448/2063580/zendesk/vs/omnicus)
2. **Aircall** — 4.2/5 (458 reviews) — AI powered customer communications platform
   - [View profile](https://www.getapp.com.au/software/100333/aircall)
   - [Compare vs Omnicus](https://www.getapp.com.au/compare/100333/2063580/aircall/vs/omnicus)
3. **JustCall** — 4.1/5 (223 reviews) — AI-Powered Customer Communication for Sales \& Support Teams
   - [View profile](https://www.getapp.com.au/software/2047760/justcall)
   - [Compare vs Omnicus](https://www.getapp.com.au/compare/2047760/2063580/justcall/vs/omnicus)
4. **LiveAgent** — 4.7/5 (1753 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.com.au/software/91301/liveagent)
   - [Compare vs Omnicus](https://www.getapp.com.au/compare/91301/2063580/liveagent/vs/omnicus)
5. **Bitrix24** — 4.2/5 (984 reviews) — All in one business management workspace
   - [View profile](https://www.getapp.com.au/software/90602/bitrix24)
   - [Compare vs Omnicus](https://www.getapp.com.au/compare/90602/2063580/bitrix24/vs/omnicus)
6. **Zoho Desk** — 4.5/5 (2211 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.com.au/software/10036/zoho-desk)
   - [Compare vs Omnicus](https://www.getapp.com.au/compare/10036/2063580/zoho-desk/vs/omnicus)
7. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Mobile optimised cloud call centre with multichannel routing
   - [View profile](https://www.getapp.com.au/software/104597/genesys-cloud)
   - [Compare vs Omnicus](https://www.getapp.com.au/compare/104597/2063580/genesys-cloud/vs/omnicus)
8. **inconnect** — 3.9/5 (19 reviews) — Make Contact. Do Business.
   - [View profile](https://www.getapp.com.au/software/2057354/inconcert-omnichannel-contact-center)
   - [Compare vs Omnicus](https://www.getapp.com.au/compare/2057354/2063580/inconcert-omnichannel-contact-center/vs/omnicus)
9. **UJET** — 4.6/5 (140 reviews) — Customer interaction \& support platform with CRM integration
   - [View profile](https://www.getapp.com.au/software/110527/ujet)
   - [Compare vs Omnicus](https://www.getapp.com.au/compare/110527/2063580/ujet/vs/omnicus)
10. **BeInContact** — 4.4/5 (14 reviews) — Your 100% Cloud Omnichannel Contact Center solution
    - [View profile](https://www.getapp.com.au/software/2052272/beincontact)
    - [Compare vs Omnicus](https://www.getapp.com.au/compare/2052272/2063580/beincontact/vs/omnicus)
11. **CXone Mpower** — 4.2/5 (581 reviews) — Cloud-based contact center software
    - [View profile](https://www.getapp.com.au/software/8391/incontact-call-center-software)
    - [Compare vs Omnicus](https://www.getapp.com.au/compare/8391/2063580/incontact-call-center-software/vs/omnicus)
12. **Dixa** — 4.3/5 (20 reviews) — Conversational Customer Service Software
    - [View profile](https://www.getapp.com.au/software/107757/dixa)
    - [Compare vs Omnicus](https://www.getapp.com.au/compare/107757/2063580/dixa/vs/omnicus)
13. **Five9** — 4.2/5 (481 reviews) — Cloud contact and call center software
    - [View profile](https://www.getapp.com.au/software/91276/five9)
    - [Compare vs Omnicus](https://www.getapp.com.au/compare/91276/2063580/five9/vs/omnicus)
14. **Talkdesk** — 4.5/5 (732 reviews) — Cloud-based contact center \& customer experience platform
    - [View profile](https://www.getapp.com.au/software/100659/talkdesk)
    - [Compare vs Omnicus](https://www.getapp.com.au/compare/100659/2063580/talkdesk/vs/omnicus)
15. **Voiso** — 4.7/5 (30 reviews) — AI-first contact center software to drive your growth
    - [View profile](https://www.getapp.com.au/software/133847/voiso)
    - [Compare vs Omnicus](https://www.getapp.com.au/compare/133847/2063580/voiso/vs/omnicus)
16. **Dialshree** — 4.7/5 (74 reviews) — Cloud-based contact center solution
    - [View profile](https://www.getapp.com.au/software/2059915/dialshree)
    - [Compare vs Omnicus](https://www.getapp.com.au/compare/2059915/2063580/dialshree/vs/omnicus)
17. **Bright Pattern** — 4.8/5 (104 reviews) — Cloud Contact Center Software with Embedded AI
    - [View profile](https://www.getapp.com.au/software/91164/servicepattern)
    - [Compare vs Omnicus](https://www.getapp.com.au/compare/91164/2063580/servicepattern/vs/omnicus)
18. **Call Center Studio** — 4.5/5 (47 reviews) — Pay-as-you-go • Scalable • AI Powered • Better CX
    - [View profile](https://www.getapp.com.au/software/2037283/call-center-studio)
    - [Compare vs Omnicus](https://www.getapp.com.au/compare/2037283/2063580/call-center-studio/vs/omnicus)
19. **Inxide** — 4.6/5 (10 reviews) — Omnichannel Conversational AI Platform developed by Increso
    - [View profile](https://www.getapp.com.au/software/2055586/inxide)
    - [Compare vs Omnicus](https://www.getapp.com.au/compare/2055586/2063580/inxide/vs/omnicus)
20. **Softdial Contact Center** — 5.0/5 (4 reviews) — All blended omnichannel CCaaS cloud contact center platform
    - [View profile](https://www.getapp.com.au/software/2056141/softdial-contact-center)
    - [Compare vs Omnicus](https://www.getapp.com.au/compare/2056141/2063580/softdial-contact-center/vs/omnicus)

## Related Categories

- [IVR Software](https://www.getapp.com.au/directory/289/ivr/software)
- [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software)
- [Call Centre Software](https://www.getapp.com.au/directory/275/call-center/software)
- [Help Desk Software](https://www.getapp.com.au/directory/287/help-desk-ticketing/software)
- [VoIP Software](https://www.getapp.com.au/directory/107/voip/software)

## Links

- [View on GetApp](https://www.getapp.com.au/alternatives/2063580/omnicus)
- [View Product Profile](https://www.getapp.com.au/software/2063580/omnicus)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/omnicus/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2063580/omnicus> |
| en-AU | <https://www.getapp.com.au/alternatives/2063580/omnicus> |
| en-CA | <https://www.getapp.ca/alternatives/2063580/omnicus> |
| en-GB | <https://www.getapp.co.uk/alternatives/2063580/omnicus> |
| en-IE | <https://www.getapp.ie/alternatives/2063580/omnicus> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2063580/omnicus> |
| en-SG | <https://www.getapp.sg/alternatives/2063580/omnicus> |
| en-ZA | <https://www.getapp.za.com/alternatives/2063580/omnicus> |

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