---
description: Learn more about NinjaChat. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: NinjaChat Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/650/customer-engagement/software) > [NinjaChat](/software/2058779/ninjachat) > [NinjaChat Alternatives](https://www.getapp.com.au/alternatives/2058779/ninjachat)

# Alternatives to NinjaChat

Canonical: https://www.getapp.com.au/alternatives/2058779/ninjachat

> Explore the top alternatives to NinjaChat. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2211 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.com.au/software/10036/zoho-desk)
   - [Compare vs NinjaChat](https://www.getapp.com.au/compare/10036/2058779/zoho-desk/vs/ninjachat)
2. **Zendesk Suite** — 4.4/5 (4072 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.com.au/software/9448/zendesk)
   - [Compare vs NinjaChat](https://www.getapp.com.au/compare/9448/2058779/zendesk/vs/ninjachat)
3. **Freshdesk** — 4.5/5 (3408 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.com.au/software/10317/freshdesk)
   - [Compare vs NinjaChat](https://www.getapp.com.au/compare/10317/2058779/freshdesk/vs/ninjachat)
4. **Salesforce Sales Cloud** — 4.4/5 (18768 reviews) — Cloud-based CRM and sales automation software
   - [View profile](https://www.getapp.com.au/software/90378/salesforce)
   - [Compare vs NinjaChat](https://www.getapp.com.au/compare/90378/2058779/salesforce/vs/ninjachat)
5. **LiveChat** — 4.6/5 (1715 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.com.au/software/8385/livechat)
   - [Compare vs NinjaChat](https://www.getapp.com.au/compare/8385/2058779/livechat/vs/ninjachat)
6. **LiveAgent** — 4.7/5 (1753 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.com.au/software/91301/liveagent)
   - [Compare vs NinjaChat](https://www.getapp.com.au/compare/91301/2058779/liveagent/vs/ninjachat)
7. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.com.au/software/105081/tidio-chat)
   - [Compare vs NinjaChat](https://www.getapp.com.au/compare/105081/2058779/tidio-chat/vs/ninjachat)
8. **Intercom** — 4.5/5 (1131 reviews) — AI-powered customer service with helpdesk
   - [View profile](https://www.getapp.com.au/software/91379/intercom)
   - [Compare vs NinjaChat](https://www.getapp.com.au/compare/91379/2058779/intercom/vs/ninjachat)
9. **Milvus** — 4.8/5 (298 reviews) — IT management system and help desk solution
   - [View profile](https://www.getapp.com.au/software/132287/milvus)
   - [Compare vs NinjaChat](https://www.getapp.com.au/compare/132287/2058779/milvus/vs/ninjachat)
10. **HelpDesk** — 4.6/5 (180 reviews) — Ticketing software for effortless customer support
    - [View profile](https://www.getapp.com.au/software/116767/helpdesk)
    - [Compare vs NinjaChat](https://www.getapp.com.au/compare/116767/2058779/helpdesk/vs/ninjachat)
11. **Dynamics 365** — 4.4/5 (5811 reviews) — ERP and CRM applications from Microsoft
    - [View profile](https://www.getapp.com.au/software/90844/dynamics-365)
    - [Compare vs NinjaChat](https://www.getapp.com.au/compare/90844/2058779/dynamics-365/vs/ninjachat)
12. **Superchat** — 4.8/5 (282 reviews) — The comprehensive messaging suite for your business.
    - [View profile](https://www.getapp.com.au/software/2058817/superchat)
    - [Compare vs NinjaChat](https://www.getapp.com.au/compare/2058779/2058817/ninjachat/vs/superchat)
13. **Missive** — 4.9/5 (147 reviews) — Collaborative inbox for teams
    - [View profile](https://www.getapp.com.au/software/2057204/missive)
    - [Compare vs NinjaChat](https://www.getapp.com.au/compare/2057204/2058779/missive/vs/ninjachat)
14. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.com.au/software/91754/salesforce-1-service-cloud)
    - [Compare vs NinjaChat](https://www.getapp.com.au/compare/91754/2058779/salesforce-1-service-cloud/vs/ninjachat)
15. **Bitrix24** — 4.2/5 (984 reviews) — All in one business management workspace
    - [View profile](https://www.getapp.com.au/software/90602/bitrix24)
    - [Compare vs NinjaChat](https://www.getapp.com.au/compare/90602/2058779/bitrix24/vs/ninjachat)
16. **Zoho Assist** — 4.7/5 (1374 reviews) — Cloud-based remote support solution
    - [View profile](https://www.getapp.com.au/software/9913/zoho-assist)
    - [Compare vs NinjaChat](https://www.getapp.com.au/compare/9913/2058779/zoho-assist/vs/ninjachat)
17. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Mobile optimised cloud call centre with multichannel routing
    - [View profile](https://www.getapp.com.au/software/104597/genesys-cloud)
    - [Compare vs NinjaChat](https://www.getapp.com.au/compare/104597/2058779/genesys-cloud/vs/ninjachat)
18. **UJET** — 4.6/5 (140 reviews) — Customer interaction \& support platform with CRM integration
    - [View profile](https://www.getapp.com.au/software/110527/ujet)
    - [Compare vs NinjaChat](https://www.getapp.com.au/compare/110527/2058779/ujet/vs/ninjachat)
19. **Front** — 4.5/5 (286 reviews) — AI-enabled customer service platform for collaboration
    - [View profile](https://www.getapp.com.au/software/102177/front)
    - [Compare vs NinjaChat](https://www.getapp.com.au/compare/102177/2058779/front/vs/ninjachat)
20. **Hiver** — 4.7/5 (146 reviews) — Modern, AI help desk software built for fast teams.
    - [View profile](https://www.getapp.com.au/software/20502/hiver)
    - [Compare vs NinjaChat](https://www.getapp.com.au/compare/20502/2058779/hiver/vs/ninjachat)

## Related Categories

- [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software)
- [Customer Satisfaction Software](https://www.getapp.com.au/directory/1029/customer-satisfaction/software)
- [Customer Communications Management Software](https://www.getapp.com.au/directory/1139/customer-communications-management/software)
- [Customer Service Software](https://www.getapp.com.au/directory/231/customer-service/software)
- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)

## Links

- [View on GetApp](https://www.getapp.com.au/alternatives/2058779/ninjachat)
- [View Product Profile](https://www.getapp.com.au/software/2058779/ninjachat)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/2058779/ninjachat> |
| de-AT | <https://www.getapp.at/alternatives/2058779/ninjachat> |
| en | <https://www.getapp.com/customer-management-software/a/ninjachat/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2058779/ninjachat> |
| en-AU | <https://www.getapp.com.au/alternatives/2058779/ninjachat> |
| en-CA | <https://www.getapp.ca/alternatives/2058779/ninjachat> |
| en-GB | <https://www.getapp.co.uk/alternatives/2058779/ninjachat> |
| en-IE | <https://www.getapp.ie/alternatives/2058779/ninjachat> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2058779/ninjachat> |
| en-SG | <https://www.getapp.sg/alternatives/2058779/ninjachat> |
| en-ZA | <https://www.getapp.za.com/alternatives/2058779/ninjachat> |
| fr | <https://www.getapp.fr/alternatives/2058779/ninjachat> |
| fr-BE | <https://fr.getapp.be/alternatives/2058779/ninjachat> |
| fr-CA | <https://fr.getapp.ca/alternatives/2058779/ninjachat> |
| nl | <https://www.getapp.nl/alternatives/2058779/ninjachat> |
| nl-BE | <https://www.getapp.be/alternatives/2058779/ninjachat> |
| pt | <https://www.getapp.com.br/alternatives/2058779/ninjachat> |
| pt-PT | <https://www.getapp.pt/alternatives/2058779/ninjachat> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"NinjaChat","description":"Whether you would like a cheaper alternative to NinjaChat or a similar software with more features, we can help you. Get a quick overview of the top sellers with the most comprehensive information.","url":"https://www.getapp.com.au/alternatives/2058779/ninjachat","about":{"@id":"https://www.getapp.com.au/alternatives/2058779/ninjachat#software"},"breadcrumb":{"@id":"https://www.getapp.com.au/alternatives/2058779/ninjachat#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.com.au/alternatives/2058779/ninjachat#webpage","mainEntity":{"@id":"https://www.getapp.com.au/alternatives/2058779/ninjachat#software"},"isPartOf":{"@id":"https://www.getapp.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.getapp.com.au/#organization"}},{"name":"NinjaChat","url":"https://www.getapp.com.au/software/2058779/ninjachat","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/2058779/ninjachat#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":5}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Engagement Software","position":2,"item":"/directory/650/customer-engagement/software","@type":"ListItem"},{"name":"NinjaChat","position":3,"item":"/software/2058779/ninjachat","@type":"ListItem"},{"name":"NinjaChat Alternatives","position":4,"item":"https://www.getapp.com.au/alternatives/2058779/ninjachat","@type":"ListItem"}],"@id":"https://www.getapp.com.au/alternatives/2058779/ninjachat#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"NinjaChat Alternatives &amp; Competitors | GetApp Australia 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Zoho Desk","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.getapp.com.au/software/10036/zoho-desk","@type":"ListItem"},{"name":"Zendesk Suite","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.com.au/software/9448/zendesk","@type":"ListItem"},{"name":"Freshdesk","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.getapp.com.au/software/10317/freshdesk","@type":"ListItem"},{"name":"Salesforce Sales Cloud","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f11ea590-5812-4ce0-a108-3837d065513d.png","url":"https://www.getapp.com.au/software/90378/salesforce","@type":"ListItem"},{"name":"LiveChat","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.getapp.com.au/software/8385/livechat","@type":"ListItem"},{"name":"LiveAgent","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.getapp.com.au/software/91301/liveagent","@type":"ListItem"},{"name":"Tidio","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.getapp.com.au/software/105081/tidio-chat","@type":"ListItem"},{"name":"Intercom","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a454b39-277e-4602-aaed-5412bfd47102.png","url":"https://www.getapp.com.au/software/91379/intercom","@type":"ListItem"},{"name":"Milvus","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ffd3f3f5-79b1-4849-8bbb-6cb82aa3aafa.png","url":"https://www.getapp.com.au/software/132287/milvus","@type":"ListItem"},{"name":"HelpDesk","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4a836eda-81e3-4eac-aa10-35158a379e59.png","url":"https://www.getapp.com.au/software/116767/helpdesk","@type":"ListItem"},{"name":"Dynamics 365","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a5d35bcd-e674-49ae-b851-7c2579a7969f.jpeg","url":"https://www.getapp.com.au/software/90844/dynamics-365","@type":"ListItem"},{"name":"Superchat","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4ea6b7f5-5aff-4f37-9f16-8dad13fd09bd.png","url":"https://www.getapp.com.au/software/2058817/superchat","@type":"ListItem"},{"name":"Missive","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/02c5a0c2-839c-47e9-aa34-959873810a4d.png","url":"https://www.getapp.com.au/software/2057204/missive","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.getapp.com.au/software/91754/salesforce-1-service-cloud","@type":"ListItem"},{"name":"Bitrix24","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.getapp.com.au/software/90602/bitrix24","@type":"ListItem"},{"name":"Zoho Assist","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f6275ea1-8489-4f86-a030-526d3e2ae20e.jpeg","url":"https://www.getapp.com.au/software/9913/zoho-assist","@type":"ListItem"},{"name":"Genesys Cloud CX","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.getapp.com.au/software/104597/genesys-cloud","@type":"ListItem"},{"name":"UJET","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/08f26b62-5e17-4ee9-9e2c-c04d5b487162.png","url":"https://www.getapp.com.au/software/110527/ujet","@type":"ListItem"},{"name":"Front","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8ecbf46-377d-4fbe-a921-9d8a23fbc33e.png","url":"https://www.getapp.com.au/software/102177/front","@type":"ListItem"},{"name":"Hiver","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a9c15b99-cb97-46a9-96ae-986a824d38b4.png","url":"https://www.getapp.com.au/software/20502/hiver","@type":"ListItem"}],"@id":"https://www.getapp.com.au/alternatives/2058779/ninjachat#itemlist","numberOfItems":20}
</script>