---
description: Learn more about Birdeye Messaging. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Birdeye Messaging Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/650/customer-engagement/software) > [Birdeye Messaging](/software/2058235/birdeye-messaging) > [Birdeye Messaging Alternatives](https://www.getapp.com.au/alternatives/2058235/birdeye-messaging)

# Alternatives to Birdeye Messaging

Canonical: https://www.getapp.com.au/alternatives/2058235/birdeye-messaging

> Explore the top alternatives to Birdeye Messaging. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2211 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.com.au/software/10036/zoho-desk)
   - [Compare vs Birdeye Messaging](https://www.getapp.com.au/compare/10036/2058235/zoho-desk/vs/birdeye-messaging)
2. **Zendesk Suite** — 4.4/5 (4072 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.com.au/software/9448/zendesk)
   - [Compare vs Birdeye Messaging](https://www.getapp.com.au/compare/9448/2058235/zendesk/vs/birdeye-messaging)
3. **Freshdesk** — 4.5/5 (3408 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.com.au/software/10317/freshdesk)
   - [Compare vs Birdeye Messaging](https://www.getapp.com.au/compare/10317/2058235/freshdesk/vs/birdeye-messaging)
4. **Viber** — 4.4/5 (4058 reviews) — Mobile messaging platform
   - [View profile](https://www.getapp.com.au/software/2049588/viber)
   - [Compare vs Birdeye Messaging](https://www.getapp.com.au/compare/2049588/2058235/viber/vs/birdeye-messaging)
5. **Text Request** — 4.6/5 (1193 reviews) — Ignite customer engagement
   - [View profile](https://www.getapp.com.au/software/2051851/text-request)
   - [Compare vs Birdeye Messaging](https://www.getapp.com.au/compare/2051851/2058235/text-request/vs/birdeye-messaging)
6. **Wati** — 4.6/5 (202 reviews) — Conversational AI Platform
   - [View profile](https://www.getapp.com.au/software/2068239/wati)
   - [Compare vs Birdeye Messaging](https://www.getapp.com.au/compare/2058235/2068239/birdeye-messaging/vs/wati)
7. **LiveAgent** — 4.7/5 (1753 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.com.au/software/91301/liveagent)
   - [Compare vs Birdeye Messaging](https://www.getapp.com.au/compare/91301/2058235/liveagent/vs/birdeye-messaging)
8. **Slack** — 4.7/5 (24046 reviews) — A single place for team communication and workflows
   - [View profile](https://www.getapp.com.au/software/91563/slack)
   - [Compare vs Birdeye Messaging](https://www.getapp.com.au/compare/91563/2058235/slack/vs/birdeye-messaging)
9. **Intercom** — 4.5/5 (1131 reviews) — AI-powered customer service with helpdesk
   - [View profile](https://www.getapp.com.au/software/91379/intercom)
   - [Compare vs Birdeye Messaging](https://www.getapp.com.au/compare/91379/2058235/intercom/vs/birdeye-messaging)
10. **OneSignal** — 4.7/5 (106 reviews) — Maximize Engagement. Minimize churn.
    - [View profile](https://www.getapp.com.au/software/122083/onesignal)
    - [Compare vs Birdeye Messaging](https://www.getapp.com.au/compare/122083/2058235/onesignal/vs/birdeye-messaging)
11. **Pipedrive** — 4.5/5 (3042 reviews) — Cloud-based CRM solution for salespeople
    - [View profile](https://www.getapp.com.au/software/90507/pipedrive)
    - [Compare vs Birdeye Messaging](https://www.getapp.com.au/compare/90507/2058235/pipedrive/vs/birdeye-messaging)
12. **Kustomer** — 4.6/5 (79 reviews) — Modern Customer Service Software For Customer-First Brands
    - [View profile](https://www.getapp.com.au/software/109551/kustomer)
    - [Compare vs Birdeye Messaging](https://www.getapp.com.au/compare/109551/2058235/kustomer/vs/birdeye-messaging)
13. **Freshchat** — 4.1/5 (115 reviews) — Live Chat software for modern messaging
    - [View profile](https://www.getapp.com.au/software/106095/freshchat)
    - [Compare vs Birdeye Messaging](https://www.getapp.com.au/compare/106095/2058235/freshchat/vs/birdeye-messaging)
14. **Missive** — 4.9/5 (147 reviews) — Collaborative inbox for teams
    - [View profile](https://www.getapp.com.au/software/2057204/missive)
    - [Compare vs Birdeye Messaging](https://www.getapp.com.au/compare/2057204/2058235/missive/vs/birdeye-messaging)
15. **Nextiva Contact Center** — 4.5/5 (112 reviews) — Omni-Channel Customer Relationship Management
    - [View profile](https://www.getapp.com.au/software/2049433/nextiva-call-center)
    - [Compare vs Birdeye Messaging](https://www.getapp.com.au/compare/2049433/2058235/nextiva-call-center/vs/birdeye-messaging)
16. **Zoho SalesIQ** — 4.4/5 (98 reviews) — Discover the future of customer engagement
    - [View profile](https://www.getapp.com.au/software/101511/zoho-salesiq)
    - [Compare vs Birdeye Messaging](https://www.getapp.com.au/compare/101511/2058235/zoho-salesiq/vs/birdeye-messaging)
17. **ReviewInc** — 4.8/5 (35 reviews) — Reputation management and customer experience software unite
    - [View profile](https://www.getapp.com.au/software/2002655/reviewinc)
    - [Compare vs Birdeye Messaging](https://www.getapp.com.au/compare/2002655/2058235/reviewinc/vs/birdeye-messaging)
18. **Front** — 4.5/5 (286 reviews) — AI-enabled customer service platform for collaboration
    - [View profile](https://www.getapp.com.au/software/102177/front)
    - [Compare vs Birdeye Messaging](https://www.getapp.com.au/compare/102177/2058235/front/vs/birdeye-messaging)
19. **Covideo** — 4.9/5 (34 reviews) — Video messaging that gets real results
    - [View profile](https://www.getapp.com.au/software/2062919/covideo)
    - [Compare vs Birdeye Messaging](https://www.getapp.com.au/compare/2058235/2062919/birdeye-messaging/vs/covideo)
20. **BombBomb** — 4.4/5 (131 reviews) — Authentically intelligent video messaging
    - [View profile](https://www.getapp.com.au/software/108935/bombbomb)
    - [Compare vs Birdeye Messaging](https://www.getapp.com.au/compare/108935/2058235/bombbomb/vs/birdeye-messaging)

## Related Categories

- [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software)
- [Customer Communications Management Software](https://www.getapp.com.au/directory/1139/customer-communications-management/software)

## Links

- [View on GetApp](https://www.getapp.com.au/alternatives/2058235/birdeye-messaging)
- [View Product Profile](https://www.getapp.com.au/software/2058235/birdeye-messaging)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/birdeye-messaging/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2058235/birdeye-messaging> |
| en-AU | <https://www.getapp.com.au/alternatives/2058235/birdeye-messaging> |
| en-CA | <https://www.getapp.ca/alternatives/2058235/birdeye-messaging> |
| en-GB | <https://www.getapp.co.uk/alternatives/2058235/birdeye-messaging> |
| en-IE | <https://www.getapp.ie/alternatives/2058235/birdeye-messaging> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2058235/birdeye-messaging> |
| en-SG | <https://www.getapp.sg/alternatives/2058235/birdeye-messaging> |
| en-ZA | <https://www.getapp.za.com/alternatives/2058235/birdeye-messaging> |
| fr | <https://www.getapp.fr/alternatives/2058235/birdeye-messaging> |
| fr-BE | <https://fr.getapp.be/alternatives/2058235/birdeye-messaging> |
| fr-CA | <https://fr.getapp.ca/alternatives/2058235/birdeye-messaging> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Birdeye Messaging","description":"Whether you would like a cheaper alternative to Birdeye Messaging or a similar software with more features, we can help you. Get a quick overview of the top sellers with the most comprehensive information.","url":"https://www.getapp.com.au/alternatives/2058235/birdeye-messaging","about":{"@id":"https://www.getapp.com.au/alternatives/2058235/birdeye-messaging#software"},"breadcrumb":{"@id":"https://www.getapp.com.au/alternatives/2058235/birdeye-messaging#breadcrumblist"},"@id":"https://www.getapp.com.au/alternatives/2058235/birdeye-messaging#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.com.au/#website"},"inLanguage":"en-AU","mainEntity":{"@id":"https://www.getapp.com.au/alternatives/2058235/birdeye-messaging#software"},"publisher":{"@id":"https://www.getapp.com.au/#organization"}},{"name":"Birdeye Messaging","url":"https://www.getapp.com.au/software/2058235/birdeye-messaging","@id":"https://www.getapp.com.au/software/2058235/birdeye-messaging#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":2}},{"@id":"https://www.getapp.com.au/alternatives/2058235/birdeye-messaging#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Engagement Software","position":2,"item":"/directory/650/customer-engagement/software","@type":"ListItem"},{"name":"Birdeye Messaging","position":3,"item":"/software/2058235/birdeye-messaging","@type":"ListItem"},{"name":"Birdeye Messaging Alternatives","position":4,"item":"https://www.getapp.com.au/alternatives/2058235/birdeye-messaging","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Birdeye Messaging Alternatives &amp; Competitors | GetApp Australia 2026","@context":"https://schema.org","@id":"https://www.getapp.com.au/alternatives/2058235/birdeye-messaging#itemlist","@type":"ItemList","itemListElement":[{"name":"Zoho Desk","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.getapp.com.au/software/10036/zoho-desk","@type":"ListItem"},{"name":"Zendesk Suite","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.com.au/software/9448/zendesk","@type":"ListItem"},{"name":"Freshdesk","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.getapp.com.au/software/10317/freshdesk","@type":"ListItem"},{"name":"Viber","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4c4332bc-47f9-4972-bd06-6bff7ca5b92c.png","url":"https://www.getapp.com.au/software/2049588/viber","@type":"ListItem"},{"name":"Text Request","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f46dc1a8-659d-4a8d-ba35-6581d3c4cc67.png","url":"https://www.getapp.com.au/software/2051851/text-request","@type":"ListItem"},{"name":"Wati","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/799913f0-546e-4f6a-82e1-82fecb426c4c.png","url":"https://www.getapp.com.au/software/2068239/wati","@type":"ListItem"},{"name":"LiveAgent","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.getapp.com.au/software/91301/liveagent","@type":"ListItem"},{"name":"Slack","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/91f64896-759a-41ae-8d14-d540f90c5870.png","url":"https://www.getapp.com.au/software/91563/slack","@type":"ListItem"},{"name":"Intercom","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a454b39-277e-4602-aaed-5412bfd47102.png","url":"https://www.getapp.com.au/software/91379/intercom","@type":"ListItem"},{"name":"OneSignal","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ac10fa72-9398-4082-a61c-05442ec0721f.png","url":"https://www.getapp.com.au/software/122083/onesignal","@type":"ListItem"},{"name":"Pipedrive","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f2e2e04e-14be-474e-8d90-7162080c28b0.png","url":"https://www.getapp.com.au/software/90507/pipedrive","@type":"ListItem"},{"name":"Kustomer","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/31643d62-24ae-4e19-a009-ca7aae8df582.jpeg","url":"https://www.getapp.com.au/software/109551/kustomer","@type":"ListItem"},{"name":"Freshchat","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a09520ca-9750-43e1-b539-d0f3fbaf6b03.png","url":"https://www.getapp.com.au/software/106095/freshchat","@type":"ListItem"},{"name":"Missive","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/02c5a0c2-839c-47e9-aa34-959873810a4d.png","url":"https://www.getapp.com.au/software/2057204/missive","@type":"ListItem"},{"name":"Nextiva Contact Center","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f61fbf61-e385-4ba1-b15b-4ac099bc765d.png","url":"https://www.getapp.com.au/software/2049433/nextiva-call-center","@type":"ListItem"},{"name":"Zoho SalesIQ","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f313d648-d4db-4341-91c4-4600dfd08380.png","url":"https://www.getapp.com.au/software/101511/zoho-salesiq","@type":"ListItem"},{"name":"ReviewInc","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5b8e7f1f-8956-4f27-9cdf-f0abf6be8d18.png","url":"https://www.getapp.com.au/software/2002655/reviewinc","@type":"ListItem"},{"name":"Front","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8ecbf46-377d-4fbe-a921-9d8a23fbc33e.png","url":"https://www.getapp.com.au/software/102177/front","@type":"ListItem"},{"name":"Covideo","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f96866af-b66a-49be-b3ef-f56c71e3903f.jpeg","url":"https://www.getapp.com.au/software/2062919/covideo","@type":"ListItem"},{"name":"BombBomb","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/27bf0d66-aa98-4fa4-8e75-253fe77938e9.png","url":"https://www.getapp.com.au/software/108935/bombbomb","@type":"ListItem"}],"numberOfItems":20}
</script>