---
description: Learn more about USAN Contact Suite for Amazon Connect. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: USAN Contact Suite for Amazon Connect Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/289/ivr/software) > [USAN Contact Suite for Amazon Connect](/software/2052035/usan-contact-suite-for-amazon-connect) > [USAN Contact Suite for Amazon Connect Alternatives](https://www.getapp.com.au/alternatives/2052035/usan-contact-suite-for-amazon-connect)

# Alternatives to USAN Contact Suite for Amazon Connect

Canonical: https://www.getapp.com.au/alternatives/2052035/usan-contact-suite-for-amazon-connect

> Explore the top alternatives to USAN Contact Suite for Amazon Connect. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.com.au/software/9448/zendesk)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.com.au/compare/9448/2052035/zendesk/vs/usan-contact-suite-for-amazon-connect)
2. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Mobile optimised cloud call centre with multichannel routing
   - [View profile](https://www.getapp.com.au/software/104597/genesys-cloud)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.com.au/compare/104597/2052035/genesys-cloud/vs/usan-contact-suite-for-amazon-connect)
3. **inconnect** — 3.9/5 (19 reviews) — Make Contact. Do Business.
   - [View profile](https://www.getapp.com.au/software/2057354/inconcert-omnichannel-contact-center)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.com.au/compare/2052035/2057354/usan-contact-suite-for-amazon-connect/vs/inconcert-omnichannel-contact-center)
4. **LiveAgent** — 4.7/5 (1753 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.com.au/software/91301/liveagent)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.com.au/compare/91301/2052035/liveagent/vs/usan-contact-suite-for-amazon-connect)
5. **Bitrix24** — 4.2/5 (984 reviews) — All in one business management workspace
   - [View profile](https://www.getapp.com.au/software/90602/bitrix24)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.com.au/compare/90602/2052035/bitrix24/vs/usan-contact-suite-for-amazon-connect)
6. **Eloquant** — 4.3/5 (19 reviews) — Cloud Contact Center Customer Experience platform
   - [View profile](https://www.getapp.com.au/software/2067984/eloquant)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.com.au/compare/2052035/2067984/usan-contact-suite-for-amazon-connect/vs/eloquant)
7. **BeInContact** — 4.4/5 (14 reviews) — Your 100% Cloud Omnichannel Contact Center solution
   - [View profile](https://www.getapp.com.au/software/2052272/beincontact)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.com.au/compare/2052035/2052272/usan-contact-suite-for-amazon-connect/vs/beincontact)
8. **Inxide** — 4.6/5 (10 reviews) — Omnichannel Conversational AI Platform developed by Increso
   - [View profile](https://www.getapp.com.au/software/2055586/inxide)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.com.au/compare/2052035/2055586/usan-contact-suite-for-amazon-connect/vs/inxide)
9. **Zoho Desk** — 4.5/5 (2211 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.com.au/software/10036/zoho-desk)
   - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.com.au/compare/10036/2052035/zoho-desk/vs/usan-contact-suite-for-amazon-connect)
10. **UJET** — 4.6/5 (140 reviews) — Customer interaction \& support platform with CRM integration
    - [View profile](https://www.getapp.com.au/software/110527/ujet)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.com.au/compare/110527/2052035/ujet/vs/usan-contact-suite-for-amazon-connect)
11. **Vozy** — 4.0/5 (7 reviews) — Voice AI platform for enterprises
    - [View profile](https://www.getapp.com.au/software/111639/vozy)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.com.au/compare/111639/2052035/vozy/vs/usan-contact-suite-for-amazon-connect)
12. **Odigo** — 4.0/5 (3 reviews) — Odigo provides Contact Center as a Service (CCaaS) solutions
    - [View profile](https://www.getapp.com.au/software/2056121/odigo)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.com.au/compare/2052035/2056121/usan-contact-suite-for-amazon-connect/vs/odigo)
13. **Five9** — 4.2/5 (481 reviews) — Cloud contact and call center software
    - [View profile](https://www.getapp.com.au/software/91276/five9)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.com.au/compare/91276/2052035/five9/vs/usan-contact-suite-for-amazon-connect)
14. **CXone Mpower** — 4.2/5 (581 reviews) — Cloud-based contact center software
    - [View profile](https://www.getapp.com.au/software/8391/incontact-call-center-software)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.com.au/compare/8391/2052035/incontact-call-center-software/vs/usan-contact-suite-for-amazon-connect)
15. **Gladly** — 4.8/5 (139 reviews) — Cloud-based customer service platform
    - [View profile](https://www.getapp.com.au/software/106673/gladly)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.com.au/compare/106673/2052035/gladly/vs/usan-contact-suite-for-amazon-connect)
16. **Cognigy.AI** — 4.8/5 (22 reviews) — Enterprise Conversational AI Platform
    - [View profile](https://www.getapp.com.au/software/2067921/cognigy-ai)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.com.au/compare/2052035/2067921/usan-contact-suite-for-amazon-connect/vs/cognigy-ai)
17. **Nextiva Contact Center** — 4.5/5 (112 reviews) — Omni-Channel Customer Relationship Management
    - [View profile](https://www.getapp.com.au/software/2049433/nextiva-call-center)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.com.au/compare/2049433/2052035/nextiva-call-center/vs/usan-contact-suite-for-amazon-connect)
18. **Diabolocom** — 4.9/5 (9 reviews) — Cloud software for call centers \& customer service.
    - [View profile](https://www.getapp.com.au/software/2062119/diabolocom)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.com.au/compare/2052035/2062119/usan-contact-suite-for-amazon-connect/vs/diabolocom)
19. **Dixa** — 4.3/5 (20 reviews) — Conversational Customer Service Software
    - [View profile](https://www.getapp.com.au/software/107757/dixa)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.com.au/compare/107757/2052035/dixa/vs/usan-contact-suite-for-amazon-connect)
20. **Mosaicx** — 3.8/5 (5 reviews) — Virtual agent and messaging outreach
    - [View profile](https://www.getapp.com.au/software/2061051/mosaicx)
    - [Compare vs USAN Contact Suite for Amazon Connect](https://www.getapp.com.au/compare/2052035/2061051/usan-contact-suite-for-amazon-connect/vs/mosaicx)

## Related Categories

- [IVR Software](https://www.getapp.com.au/directory/289/ivr/software)
- [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software)
- [Customer Service Software](https://www.getapp.com.au/directory/231/customer-service/software)
- [Artificial Intelligence (AI) Software](https://www.getapp.com.au/directory/1397/artificial-intelligence/software)
- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)

## Links

- [View on GetApp](https://www.getapp.com.au/alternatives/2052035/usan-contact-suite-for-amazon-connect)
- [View Product Profile](https://www.getapp.com.au/software/2052035/usan-contact-suite-for-amazon-connect)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/usan-contact-suite-for-amazon-connect/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2052035/usan-contact-suite-for-amazon-connect> |
| en-AU | <https://www.getapp.com.au/alternatives/2052035/usan-contact-suite-for-amazon-connect> |
| en-CA | <https://www.getapp.ca/alternatives/2052035/usan-contact-suite-for-amazon-connect> |
| en-GB | <https://www.getapp.co.uk/alternatives/2052035/usan-contact-suite-for-amazon-connect> |
| en-IE | <https://www.getapp.ie/alternatives/2052035/usan-contact-suite-for-amazon-connect> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2052035/usan-contact-suite-for-amazon-connect> |
| en-SG | <https://www.getapp.sg/alternatives/2052035/usan-contact-suite-for-amazon-connect> |
| en-ZA | <https://www.getapp.za.com/alternatives/2052035/usan-contact-suite-for-amazon-connect> |
| fr | <https://www.getapp.fr/alternatives/2052035/usan-contact-suite-for-amazon-connect> |
| fr-BE | <https://fr.getapp.be/alternatives/2052035/usan-contact-suite-for-amazon-connect> |
| fr-CA | <https://fr.getapp.ca/alternatives/2052035/usan-contact-suite-for-amazon-connect> |

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