---
description: Learn more about Zendesk QA. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zendesk QA Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Zendesk QA](/software/2047802/klaus) > [Zendesk QA Alternatives](https://www.getapp.com.au/alternatives/2047802/klaus)

# Alternatives to Zendesk QA

Canonical: https://www.getapp.com.au/alternatives/2047802/klaus

> Explore the top alternatives to Zendesk QA. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Leaptree Optimize** — 4.8/5 (12 reviews) — Customer experience QA and performance management solution
   - [View profile](https://www.getapp.com.au/software/2080898/leaptree-optimize)
   - [Compare vs Zendesk QA](https://www.getapp.com.au/compare/2047802/2080898/klaus/vs/leaptree-optimize)
2. **Playvox** — 4.8/5 (109 reviews) — WEM Software for customer service teams.
   - [View profile](https://www.getapp.com.au/software/108425/playvox)
   - [Compare vs Zendesk QA](https://www.getapp.com.au/compare/108425/2047802/playvox/vs/klaus)
3. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center software
   - [View profile](https://www.getapp.com.au/software/8391/incontact-call-center-software)
   - [Compare vs Zendesk QA](https://www.getapp.com.au/compare/8391/2047802/incontact-call-center-software/vs/klaus)
4. **Avaya Cloud Office** — 4.2/5 (45 reviews) — Unified communications and collaboration
   - [View profile](https://www.getapp.com.au/software/2062969/avaya-ip-office)
   - [Compare vs Zendesk QA](https://www.getapp.com.au/compare/2047802/2062969/klaus/vs/avaya-ip-office)
5. **VQ Online** — 4.7/5 (18 reviews) — Helping companies keep the promises they make
   - [View profile](https://www.getapp.com.au/software/2062858/vq-online)
   - [Compare vs Zendesk QA](https://www.getapp.com.au/compare/2047802/2062858/klaus/vs/vq-online)
6. **Five9** — 4.2/5 (484 reviews) — Cloud contact and call center software
   - [View profile](https://www.getapp.com.au/software/91276/five9)
   - [Compare vs Zendesk QA](https://www.getapp.com.au/compare/91276/2047802/five9/vs/klaus)
7. **Genesys Cloud CX** — 4.3/5 (268 reviews) — Mobile optimised cloud call centre with multichannel routing
   - [View profile](https://www.getapp.com.au/software/104597/genesys-cloud)
   - [Compare vs Zendesk QA](https://www.getapp.com.au/compare/104597/2047802/genesys-cloud/vs/klaus)
8. **LiveAgent** — 4.7/5 (1787 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.com.au/software/91301/liveagent)
   - [Compare vs Zendesk QA](https://www.getapp.com.au/compare/91301/2047802/liveagent/vs/klaus)
9. **Insightful** — 4.8/5 (250 reviews) — Precision Work Intelligence for bottom-line impact
   - [View profile](https://www.getapp.com.au/software/101651/workpuls)
   - [Compare vs Zendesk QA](https://www.getapp.com.au/compare/101651/2047802/workpuls/vs/klaus)
10. **Cisco Finesse** — 4.9/5 (11 reviews) — Customer Service solution with digital experience
    - [View profile](https://www.getapp.com.au/software/2056587/cisco-finesse)
    - [Compare vs Zendesk QA](https://www.getapp.com.au/compare/2047802/2056587/klaus/vs/cisco-finesse)
11. **Klearcom** — 4.8/5 (11 reviews) — Domestic IVR Mapping In Over 100+ Countries
    - [View profile](https://www.getapp.com.au/software/2076304/klearcom)
    - [Compare vs Zendesk QA](https://www.getapp.com.au/compare/2047802/2076304/klaus/vs/klearcom)
12. **Squaretalk** — 4.8/5 (114 reviews) — All-in-one contact center platform for sales automation
    - [View profile](https://www.getapp.com.au/software/106691/squaretalk-matrix)
    - [Compare vs Zendesk QA](https://www.getapp.com.au/compare/106691/2047802/squaretalk-matrix/vs/klaus)
13. **Zoho Desk** — 4.5/5 (2215 reviews) — Cloud-based help desk for all business sizes
    - [View profile](https://www.getapp.com.au/software/10036/zoho-desk)
    - [Compare vs Zendesk QA](https://www.getapp.com.au/compare/10036/2047802/zoho-desk/vs/klaus)
14. **Talkdesk** — 4.5/5 (733 reviews) — Cloud-native AI contact center for enterprises
    - [View profile](https://www.getapp.com.au/software/100659/talkdesk)
    - [Compare vs Zendesk QA](https://www.getapp.com.au/compare/100659/2047802/talkdesk/vs/klaus)
15. **XM for Customer Experience** — 4.6/5 (255 reviews) — Customer experience management (CXM) platform
    - [View profile](https://www.getapp.com.au/software/130147/customer-frontlines)
    - [Compare vs Zendesk QA](https://www.getapp.com.au/compare/130147/2047802/customer-frontlines/vs/klaus)
16. **ScorebuddyCX** — 4.5/5 (43 reviews) — AI-powered CX intelligence platform
    - [View profile](https://www.getapp.com.au/software/91775/scorebuddy)
    - [Compare vs Zendesk QA](https://www.getapp.com.au/compare/91775/2047802/scorebuddy/vs/klaus)
17. **Call Center Studio** — 4.5/5 (47 reviews) — Pay-as-you-go • Scalable • AI Powered • Better CX
    - [View profile](https://www.getapp.com.au/software/2037283/call-center-studio)
    - [Compare vs Zendesk QA](https://www.getapp.com.au/compare/2037283/2047802/call-center-studio/vs/klaus)
18. **Gryphon ONE** — 4.7/5 (9 reviews) — Cloud GRC platform for enterprise contact governance
    - [View profile](https://www.getapp.com.au/software/2050160/gryphon-one)
    - [Compare vs Zendesk QA](https://www.getapp.com.au/compare/2047802/2050160/klaus/vs/gryphon-one)
19. **CloudTalk** — 4.4/5 (269 reviews) — Cloud-based call center software for sales and support teams
    - [View profile](https://www.getapp.com.au/software/114835/cloudtalk)
    - [Compare vs Zendesk QA](https://www.getapp.com.au/compare/114835/2047802/cloudtalk/vs/klaus)
20. **CallAI** — 4.7/5 (7 reviews) — AI-based call analysis platform
    - [View profile](https://www.getapp.com.au/software/2068364/callai)
    - [Compare vs Zendesk QA](https://www.getapp.com.au/compare/2047802/2068364/klaus/vs/callai)

## Related Categories

- [Customer Service Software](https://www.getapp.com.au/directory/231/customer-service/software)
- [Contact Centre Quality Assurance Software](https://www.getapp.com.au/directory/3834/contact-center-quality-assurance/software)

## Links

- [View on GetApp](https://www.getapp.com.au/alternatives/2047802/klaus)
- [View Product Profile](https://www.getapp.com.au/software/2047802/klaus)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/2047802/klaus> |
| de-AT | <https://www.getapp.at/alternatives/2047802/klaus> |
| en | <https://www.getapp.com/customer-service-support-software/a/klaus/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2047802/klaus> |
| en-AU | <https://www.getapp.com.au/alternatives/2047802/klaus> |
| en-CA | <https://www.getapp.ca/alternatives/2047802/klaus> |
| en-GB | <https://www.getapp.co.uk/alternatives/2047802/klaus> |
| en-IE | <https://www.getapp.ie/alternatives/2047802/klaus> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2047802/klaus> |
| en-SG | <https://www.getapp.sg/alternatives/2047802/klaus> |
| en-ZA | <https://www.getapp.za.com/alternatives/2047802/klaus> |
| es | <https://www.getapp.es/alternatives/2047802/klaus> |
| es-CL | <https://www.getapp.cl/alternatives/2047802/klaus> |
| es-CO | <https://www.getapp.com.co/alternatives/2047802/klaus> |
| es-MX | <https://www.getapp.com.mx/alternatives/2047802/klaus> |
| fr | <https://www.getapp.fr/alternatives/2047802/klaus> |
| fr-BE | <https://fr.getapp.be/alternatives/2047802/klaus> |
| fr-CA | <https://fr.getapp.ca/alternatives/2047802/klaus> |
| nl | <https://www.getapp.nl/alternatives/2047802/klaus> |
| nl-BE | <https://www.getapp.be/alternatives/2047802/klaus> |
| pt | <https://www.getapp.com.br/alternatives/2047802/klaus> |
| pt-PT | <https://www.getapp.pt/alternatives/2047802/klaus> |

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