---
description: Learn more about Help Lightning. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Help Lightning Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Collaboration Software](/directory/335/web-collaboration/software) > [Help Lightning](/software/2032751/help-lightning) > [Help Lightning Alternatives](https://www.getapp.com.au/alternatives/2032751/help-lightning)

# Alternatives to Help Lightning

Canonical: https://www.getapp.com.au/alternatives/2032751/help-lightning

> Explore the top alternatives to Help Lightning. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **LiveAgent** — 4.7/5 (1753 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.com.au/software/91301/liveagent)
   - [Compare vs Help Lightning](https://www.getapp.com.au/compare/91301/2032751/liveagent/vs/help-lightning)
2. **Efficy CRM** — 4.0/5 (90 reviews) — Pay-less for more. Europe's most flexible CRM
   - [View profile](https://www.getapp.com.au/software/100561/efficy-crm)
   - [Compare vs Help Lightning](https://www.getapp.com.au/compare/100561/2032751/efficy-crm/vs/help-lightning)
3. **Slack** — 4.7/5 (24046 reviews) — A single place for team communication and workflows
   - [View profile](https://www.getapp.com.au/software/91563/slack)
   - [Compare vs Help Lightning](https://www.getapp.com.au/compare/91563/2032751/slack/vs/help-lightning)
4. **Zendesk Suite** — 4.4/5 (4072 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.com.au/software/9448/zendesk)
   - [Compare vs Help Lightning](https://www.getapp.com.au/compare/9448/2032751/zendesk/vs/help-lightning)
5. **Bitrix24** — 4.2/5 (984 reviews) — All in one business management workspace
   - [View profile](https://www.getapp.com.au/software/90602/bitrix24)
   - [Compare vs Help Lightning](https://www.getapp.com.au/compare/90602/2032751/bitrix24/vs/help-lightning)
6. **Webex Suite** — 4.4/5 (7396 reviews) — One app for everything. And everyone.
   - [View profile](https://www.getapp.com.au/software/10375/webex)
   - [Compare vs Help Lightning](https://www.getapp.com.au/compare/10375/2032751/webex/vs/help-lightning)
7. **Zoho Desk** — 4.5/5 (2211 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.com.au/software/10036/zoho-desk)
   - [Compare vs Help Lightning](https://www.getapp.com.au/compare/10036/2032751/zoho-desk/vs/help-lightning)
8. **Front** — 4.5/5 (286 reviews) — AI-enabled customer service platform for collaboration
   - [View profile](https://www.getapp.com.au/software/102177/front)
   - [Compare vs Help Lightning](https://www.getapp.com.au/compare/102177/2032751/front/vs/help-lightning)
9. **Zight** — 4.6/5 (185 reviews) — Share information faster with visual context.
   - [View profile](https://www.getapp.com.au/software/90987/cloudapp)
   - [Compare vs Help Lightning](https://www.getapp.com.au/compare/90987/2032751/cloudapp/vs/help-lightning)
10. **Helpshift** — 3.9/5 (29 reviews) — Digital customer service platform and ticketing system
    - [View profile](https://www.getapp.com.au/software/102163/helpshift)
    - [Compare vs Help Lightning](https://www.getapp.com.au/compare/102163/2032751/helpshift/vs/help-lightning)
11. **Freshdesk** — 4.5/5 (3408 reviews) — Online helpdesk system and customer service software
    - [View profile](https://www.getapp.com.au/software/10317/freshdesk)
    - [Compare vs Help Lightning](https://www.getapp.com.au/compare/10317/2032751/freshdesk/vs/help-lightning)
12. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.com.au/software/91754/salesforce-1-service-cloud)
    - [Compare vs Help Lightning](https://www.getapp.com.au/compare/91754/2032751/salesforce-1-service-cloud/vs/help-lightning)
13. **ScreenConnect** — 4.7/5 (1895 reviews) — Remote meeting platform for resolving customers' queries
    - [View profile](https://www.getapp.com.au/software/102389/connectwise-control)
    - [Compare vs Help Lightning](https://www.getapp.com.au/compare/102389/2032751/connectwise-control/vs/help-lightning)
14. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Mobile optimised cloud call centre with multichannel routing
    - [View profile](https://www.getapp.com.au/software/104597/genesys-cloud)
    - [Compare vs Help Lightning](https://www.getapp.com.au/compare/104597/2032751/genesys-cloud/vs/help-lightning)
15. **Agile CRM** — 4.1/5 (524 reviews) — Sales and marketing CRM for growing businesses
    - [View profile](https://www.getapp.com.au/software/102073/agile-crm)
    - [Compare vs Help Lightning](https://www.getapp.com.au/compare/102073/2032751/agile-crm/vs/help-lightning)
16. **Voiso** — 4.7/5 (30 reviews) — AI-first contact center software to drive your growth
    - [View profile](https://www.getapp.com.au/software/133847/voiso)
    - [Compare vs Help Lightning](https://www.getapp.com.au/compare/133847/2032751/voiso/vs/help-lightning)
17. **Blitzz** — 4.7/5 (20 reviews) — Video-powered technical support platform
    - [View profile](https://www.getapp.com.au/software/110113/blitzz)
    - [Compare vs Help Lightning](https://www.getapp.com.au/compare/110113/2032751/blitzz/vs/help-lightning)
18. **Lucky Orange** — 4.7/5 (260 reviews) — All-in-one conversion optimization suite for website owners
    - [View profile](https://www.getapp.com.au/software/112955/lucky-orange)
    - [Compare vs Help Lightning](https://www.getapp.com.au/compare/112955/2032751/lucky-orange/vs/help-lightning)
19. **Yonyx** — 4.7/5 (256 reviews) — Decision tree driven Interactive guides for customer service
    - [View profile](https://www.getapp.com.au/software/91207/agi-self-service)
    - [Compare vs Help Lightning](https://www.getapp.com.au/compare/91207/2032751/agi-self-service/vs/help-lightning)
20. **SanCCS** — 5.0/5 (6 reviews) — Attain the Best Call Center Solutions by SAN Softwares.
    - [View profile](https://www.getapp.com.au/software/2074443/sanccs)
    - [Compare vs Help Lightning](https://www.getapp.com.au/compare/2032751/2074443/help-lightning/vs/sanccs)

## Related Categories

- [Collaboration Software](https://www.getapp.com.au/directory/335/web-collaboration/software)
- [Remote Support Software](https://www.getapp.com.au/directory/563/remote-support/software)
- [Augmented Reality Software](https://www.getapp.com.au/directory/1403/augmented-reality/software)
- [Customer Service Software](https://www.getapp.com.au/directory/231/customer-service/software)
- [Inspection Software](https://www.getapp.com.au/directory/933/inspection/software)

## Links

- [View on GetApp](https://www.getapp.com.au/alternatives/2032751/help-lightning)
- [View Product Profile](https://www.getapp.com.au/software/2032751/help-lightning)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/2032751/help-lightning> |
| de-AT | <https://www.getapp.at/alternatives/2032751/help-lightning> |
| en | <https://www.getapp.com/customer-service-support-software/a/help-lightning/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2032751/help-lightning> |
| en-AU | <https://www.getapp.com.au/alternatives/2032751/help-lightning> |
| en-CA | <https://www.getapp.ca/alternatives/2032751/help-lightning> |
| en-GB | <https://www.getapp.co.uk/alternatives/2032751/help-lightning> |
| en-IE | <https://www.getapp.ie/alternatives/2032751/help-lightning> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2032751/help-lightning> |
| en-SG | <https://www.getapp.sg/alternatives/2032751/help-lightning> |
| en-ZA | <https://www.getapp.za.com/alternatives/2032751/help-lightning> |
| es | <https://www.getapp.es/alternatives/2032751/help-lightning> |
| es-CL | <https://www.getapp.cl/alternatives/2032751/help-lightning> |
| es-CO | <https://www.getapp.com.co/alternatives/2032751/help-lightning> |
| es-MX | <https://www.getapp.com.mx/alternatives/2032751/help-lightning> |
| fr | <https://www.getapp.fr/alternatives/2032751/help-lightning> |
| fr-BE | <https://fr.getapp.be/alternatives/2032751/help-lightning> |
| fr-CA | <https://fr.getapp.ca/alternatives/2032751/help-lightning> |
| nl | <https://www.getapp.nl/alternatives/2032751/help-lightning> |
| nl-BE | <https://www.getapp.be/alternatives/2032751/help-lightning> |
| pt | <https://www.getapp.com.br/alternatives/2032751/help-lightning> |
| pt-PT | <https://www.getapp.pt/alternatives/2032751/help-lightning> |

-----

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