---
description: Learn more about HaloITSM. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: HaloITSM Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [HaloITSM](/software/130803/haloitsm) > [HaloITSM Alternatives](https://www.getapp.com.au/alternatives/130803/haloitsm)

# Alternatives to HaloITSM

Canonical: https://www.getapp.com.au/alternatives/130803/haloitsm

> Explore the top alternatives to HaloITSM. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4090 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.com.au/software/9448/zendesk)
   - [Compare vs HaloITSM](https://www.getapp.com.au/compare/9448/130803/zendesk/vs/haloitsm)
2. **Freshdesk** — 4.5/5 (3472 reviews) — Cloud-based AI help desk for teams of all sizes
   - [View profile](https://www.getapp.com.au/software/10317/freshdesk)
   - [Compare vs HaloITSM](https://www.getapp.com.au/compare/10317/130803/freshdesk/vs/haloitsm)
3. **Remote Monitoring and Management** — 4.5/5 (456 reviews) — Cloud-based IT management platform for MSPs
   - [View profile](https://www.getapp.com.au/software/102017/atera)
   - [Compare vs HaloITSM](https://www.getapp.com.au/compare/102017/130803/atera/vs/haloitsm)
4. **Freshservice** — 4.6/5 (795 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.com.au/software/91351/freshservice)
   - [Compare vs HaloITSM](https://www.getapp.com.au/compare/91351/130803/freshservice/vs/haloitsm)
5. **LiveAgent** — 4.7/5 (1788 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.com.au/software/91301/liveagent)
   - [Compare vs HaloITSM](https://www.getapp.com.au/compare/91301/130803/liveagent/vs/haloitsm)
6. **Milvus** — 4.8/5 (298 reviews) — IT management system and help desk solution
   - [View profile](https://www.getapp.com.au/software/132287/milvus)
   - [Compare vs HaloITSM](https://www.getapp.com.au/compare/130803/132287/haloitsm/vs/milvus)
7. **JIRA Service Management** — 4.5/5 (776 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.com.au/software/91811/jira-service-management)
   - [Compare vs HaloITSM](https://www.getapp.com.au/compare/91811/130803/jira-service-management/vs/haloitsm)
8. **ServiceNow** — 4.5/5 (358 reviews) — ITSM for automation \& management of IT enterprise services
   - [View profile](https://www.getapp.com.au/software/9156/servicenow)
   - [Compare vs HaloITSM](https://www.getapp.com.au/compare/9156/130803/servicenow/vs/haloitsm)
9. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Remote assistance, IT professionals, System administrators
   - [View profile](https://www.getapp.com.au/software/132559/supremo-remote-desktop)
   - [Compare vs HaloITSM](https://www.getapp.com.au/compare/130803/132559/haloitsm/vs/supremo-remote-desktop)
10. **SysAid** — 4.5/5 (522 reviews) — Cloud-based AI ITSM \& ESM platform for all sizes
    - [View profile](https://www.getapp.com.au/software/90863/sysaid)
    - [Compare vs HaloITSM](https://www.getapp.com.au/compare/90863/130803/sysaid/vs/haloitsm)
11. **BOSSDesk** — 4.7/5 (145 reviews) — BOSSDesk a FrontRunner in Help Desk Software
    - [View profile](https://www.getapp.com.au/software/120371/boss-solutions-suite)
    - [Compare vs HaloITSM](https://www.getapp.com.au/compare/120371/130803/boss-solutions-suite/vs/haloitsm)
12. **Zoho Desk** — 4.5/5 (2215 reviews) — Cloud-based help desk for all business sizes
    - [View profile](https://www.getapp.com.au/software/10036/zoho-desk)
    - [Compare vs HaloITSM](https://www.getapp.com.au/compare/10036/130803/zoho-desk/vs/haloitsm)
13. **TeamDynamix** — 4.4/5 (170 reviews) — IT service management platform
    - [View profile](https://www.getapp.com.au/software/2059330/teamdynamix-itsm-ppm)
    - [Compare vs HaloITSM](https://www.getapp.com.au/compare/130803/2059330/haloitsm/vs/teamdynamix-itsm-ppm)
14. **Deepser** — 4.6/5 (57 reviews) — Service Management without complexity.
    - [View profile](https://www.getapp.com.au/software/2002751/deepser)
    - [Compare vs HaloITSM](https://www.getapp.com.au/compare/130803/2002751/haloitsm/vs/deepser)
15. **NinjaOne** — 4.7/5 (297 reviews) — Cloud-based unified IT operations platform for MSPs
    - [View profile](https://www.getapp.com.au/software/108129/ninjarmm)
    - [Compare vs HaloITSM](https://www.getapp.com.au/compare/108129/130803/ninjarmm/vs/haloitsm)
16. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — Cloud IT Help Desk Software
    - [View profile](https://www.getapp.com.au/software/20521/manageengine-service-desk-plus)
    - [Compare vs HaloITSM](https://www.getapp.com.au/compare/20521/130803/manageengine-service-desk-plus/vs/haloitsm)
17. **Desk Manager** — 4.8/5 (106 reviews) — We orchestrate deals for great results
    - [View profile](https://www.getapp.com.au/software/2066040/desk-manager)
    - [Compare vs HaloITSM](https://www.getapp.com.au/compare/130803/2066040/haloitsm/vs/desk-manager)
18. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — IT Service Desk \& Asset Management Software
    - [View profile](https://www.getapp.com.au/software/1336/solarwinds-service-desk)
    - [Compare vs HaloITSM](https://www.getapp.com.au/compare/1336/130803/solarwinds-service-desk/vs/haloitsm)
19. **TOPdesk** — 4.4/5 (111 reviews) — The service management platform that makes service happen
    - [View profile](https://www.getapp.com.au/software/111785/topdesk)
    - [Compare vs HaloITSM](https://www.getapp.com.au/compare/111785/130803/topdesk/vs/haloitsm)
20. **ServiceTonic** — 4.6/5 (8 reviews) — ServiceTonic targets small and medium size enterprises
    - [View profile](https://www.getapp.com.au/software/2072659/servicetonic)
    - [Compare vs HaloITSM](https://www.getapp.com.au/compare/130803/2072659/haloitsm/vs/servicetonic)

## Related Categories

- [IT Asset Management Software](https://www.getapp.com.au/directory/325/it-asset-management/software)
- [ITSM Tools](https://www.getapp.com.au/directory/292/it-service-management-itsm/software)
- [IT Service Software](https://www.getapp.com.au/directory/1049/it-service/software)
- [Service Desk Software](https://www.getapp.com.au/directory/1249/service-desk/software)
- [Help Desk Software](https://www.getapp.com.au/directory/287/help-desk-ticketing/software)

## Links

- [View on GetApp](https://www.getapp.com.au/alternatives/130803/haloitsm)
- [View Product Profile](https://www.getapp.com.au/software/130803/haloitsm)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/130803/haloitsm> |
| de-AT | <https://www.getapp.at/alternatives/130803/haloitsm> |
| en | <https://www.getapp.com/it-management-software/a/haloitsm/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/130803/haloitsm> |
| en-AU | <https://www.getapp.com.au/alternatives/130803/haloitsm> |
| en-CA | <https://www.getapp.ca/alternatives/130803/haloitsm> |
| en-GB | <https://www.getapp.co.uk/alternatives/130803/haloitsm> |
| en-IE | <https://www.getapp.ie/alternatives/130803/haloitsm> |
| en-NZ | <https://www.getapp.co.nz/alternatives/130803/haloitsm> |
| en-SG | <https://www.getapp.sg/alternatives/130803/haloitsm> |
| en-ZA | <https://www.getapp.za.com/alternatives/130803/haloitsm> |
| es | <https://www.getapp.es/alternatives/130803/haloitsm> |
| es-CL | <https://www.getapp.cl/alternatives/130803/haloitsm> |
| es-CO | <https://www.getapp.com.co/alternatives/130803/haloitsm> |
| es-MX | <https://www.getapp.com.mx/alternatives/130803/haloitsm> |
| fr | <https://www.getapp.fr/alternatives/130803/haloitsm> |
| fr-BE | <https://fr.getapp.be/alternatives/130803/haloitsm> |
| fr-CA | <https://fr.getapp.ca/alternatives/130803/haloitsm> |
| nl | <https://www.getapp.nl/alternatives/130803/haloitsm> |
| nl-BE | <https://www.getapp.be/alternatives/130803/haloitsm> |
| pt | <https://www.getapp.com.br/alternatives/130803/haloitsm> |
| pt-PT | <https://www.getapp.pt/alternatives/130803/haloitsm> |

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