---
description: Learn more about Web Tracks. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Web Tracks Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [Web Tracks](/software/121587/web-tracks) > [Web Tracks Alternatives](https://www.getapp.com.au/alternatives/121587/web-tracks)

# Alternatives to Web Tracks

Canonical: https://www.getapp.com.au/alternatives/121587/web-tracks

> Explore the top alternatives to Web Tracks. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **JIRA Service Management** — 4.5/5 (763 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.com.au/software/91811/jira-service-management)
   - [Compare vs Web Tracks](https://www.getapp.com.au/compare/91811/121587/jira-service-management/vs/web-tracks)
2. **Zendesk Suite** — 4.4/5 (4072 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.com.au/software/9448/zendesk)
   - [Compare vs Web Tracks](https://www.getapp.com.au/compare/9448/121587/zendesk/vs/web-tracks)
3. **Freshservice** — 4.5/5 (685 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.com.au/software/91351/freshservice)
   - [Compare vs Web Tracks](https://www.getapp.com.au/compare/91351/121587/freshservice/vs/web-tracks)
4. **InvGate Service Management** — 4.6/5 (108 reviews) — Web-based IT service desk software
   - [View profile](https://www.getapp.com.au/software/101213/service-desk)
   - [Compare vs Web Tracks](https://www.getapp.com.au/compare/101213/121587/service-desk/vs/web-tracks)
5. **HappyFox Help Desk** — 4.6/5 (92 reviews) — Helpdesk, customer support software
   - [View profile](https://www.getapp.com.au/software/90516/happyfox)
   - [Compare vs Web Tracks](https://www.getapp.com.au/compare/90516/121587/happyfox/vs/web-tracks)
6. **VIZOR IT Asset Management** — 4.5/5 (2 reviews) — ITIL Certified IT Service and Asset Management Solution
   - [View profile](https://www.getapp.com.au/software/101741/vector-sccm-vizor)
   - [Compare vs Web Tracks](https://www.getapp.com.au/compare/101741/121587/vector-sccm-vizor/vs/web-tracks)
7. **SysAid** — 4.5/5 (511 reviews) — AI-enabled ITSM platform for businesses of all sizes
   - [View profile](https://www.getapp.com.au/software/90863/sysaid)
   - [Compare vs Web Tracks](https://www.getapp.com.au/compare/90863/121587/sysaid/vs/web-tracks)
8. **Agiloft** — 4.8/5 (38 reviews) — Cloud-based tool for contract lifecycle management.
   - [View profile](https://www.getapp.com.au/software/103389/agiloft)
   - [Compare vs Web Tracks](https://www.getapp.com.au/compare/103389/121587/agiloft/vs/web-tracks)
9. **Cherwell Service Management** — 4.3/5 (166 reviews) — Customizable IT service management solution
   - [View profile](https://www.getapp.com.au/software/104591/cherwell-service-managemt)
   - [Compare vs Web Tracks](https://www.getapp.com.au/compare/104591/121587/cherwell-service-managemt/vs/web-tracks)
10. **OTRS** — 4.4/5 (96 reviews) — Helpdesk software for customer service management teams
    - [View profile](https://www.getapp.com.au/software/102025/otrs)
    - [Compare vs Web Tracks](https://www.getapp.com.au/compare/102025/121587/otrs/vs/web-tracks)
11. **ChangeGear** — 4.0/5 (51 reviews) — Comprehensive change and service management.
    - [View profile](https://www.getapp.com.au/software/106161/changegear-itsm)
    - [Compare vs Web Tracks](https://www.getapp.com.au/compare/106161/121587/changegear-itsm/vs/web-tracks)
12. **Vivantio** — 4.3/5 (178 reviews) — Flexible Software. Focused Service.
    - [View profile](https://www.getapp.com.au/software/91516/vivantio)
    - [Compare vs Web Tracks](https://www.getapp.com.au/compare/91516/121587/vivantio/vs/web-tracks)
13. **C2** — 4.3/5 (14 reviews) — The ultimate ITSM platform
    - [View profile](https://www.getapp.com.au/software/100352/c2-atom)
    - [Compare vs Web Tracks](https://www.getapp.com.au/compare/100352/121587/c2-atom/vs/web-tracks)
14. **ServiceTonic** — 4.5/5 (2 reviews) — ServiceTonic targets small and medium size enterprises
    - [View profile](https://www.getapp.com.au/software/2072659/servicetonic)
    - [Compare vs Web Tracks](https://www.getapp.com.au/compare/121587/2072659/web-tracks/vs/servicetonic)
15. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.com.au/software/91754/salesforce-1-service-cloud)
    - [Compare vs Web Tracks](https://www.getapp.com.au/compare/91754/121587/salesforce-1-service-cloud/vs/web-tracks)
16. **ManageEngine ServiceDesk Plus** — 4.4/5 (227 reviews) — Cloud IT Help Desk Software
    - [View profile](https://www.getapp.com.au/software/20521/manageengine-service-desk-plus)
    - [Compare vs Web Tracks](https://www.getapp.com.au/compare/20521/121587/manageengine-service-desk-plus/vs/web-tracks)
17. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — IT Service Desk \& Asset Management Software
    - [View profile](https://www.getapp.com.au/software/1336/solarwinds-service-desk)
    - [Compare vs Web Tracks](https://www.getapp.com.au/compare/1336/121587/solarwinds-service-desk/vs/web-tracks)
18. **UseResponse** — 4.6/5 (36 reviews) — All-in-one Customer Support and Feedback Suite
    - [View profile](https://www.getapp.com.au/software/101983/useresponse)
    - [Compare vs Web Tracks](https://www.getapp.com.au/compare/101983/121587/useresponse/vs/web-tracks)
19. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
    - [View profile](https://www.getapp.com.au/software/101433/issuetrak)
    - [Compare vs Web Tracks](https://www.getapp.com.au/compare/101433/121587/issuetrak/vs/web-tracks)
20. **IncidentMonitor** — 4.1/5 (7 reviews) — Service desk software with self-service web portal support
    - [View profile](https://www.getapp.com.au/software/104999/incidentmonitor)
    - [Compare vs Web Tracks](https://www.getapp.com.au/compare/104999/121587/incidentmonitor/vs/web-tracks)

## Related Categories

- [Help Desk Software](https://www.getapp.com.au/directory/287/help-desk-ticketing/software)
- [IT Asset Management Software](https://www.getapp.com.au/directory/325/it-asset-management/software)
- [IT Ticketing Systems Software](https://www.getapp.com.au/directory/3479/it-ticketing-systems/software)

## Links

- [View on GetApp](https://www.getapp.com.au/alternatives/121587/web-tracks)
- [View Product Profile](https://www.getapp.com.au/software/121587/web-tracks)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/121587/web-tracks> |
| de-AT | <https://www.getapp.at/alternatives/121587/web-tracks> |
| en | <https://www.getapp.com/it-management-software/a/web-tracks/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/121587/web-tracks> |
| en-AU | <https://www.getapp.com.au/alternatives/121587/web-tracks> |
| en-CA | <https://www.getapp.ca/alternatives/121587/web-tracks> |
| en-GB | <https://www.getapp.co.uk/alternatives/121587/web-tracks> |
| en-IE | <https://www.getapp.ie/alternatives/121587/web-tracks> |
| en-NZ | <https://www.getapp.co.nz/alternatives/121587/web-tracks> |
| en-SG | <https://www.getapp.sg/alternatives/121587/web-tracks> |
| en-ZA | <https://www.getapp.za.com/alternatives/121587/web-tracks> |
| es | <https://www.getapp.es/alternatives/121587/web-tracks> |
| es-CL | <https://www.getapp.cl/alternatives/121587/web-tracks> |
| es-CO | <https://www.getapp.com.co/alternatives/121587/web-tracks> |
| es-MX | <https://www.getapp.com.mx/alternatives/121587/web-tracks> |
| fr | <https://www.getapp.fr/alternatives/121587/web-tracks> |
| fr-BE | <https://fr.getapp.be/alternatives/121587/web-tracks> |
| fr-CA | <https://fr.getapp.ca/alternatives/121587/web-tracks> |
| nl | <https://www.getapp.nl/alternatives/121587/web-tracks> |
| nl-BE | <https://www.getapp.be/alternatives/121587/web-tracks> |

-----

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