---
description: Learn more about Airim. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Airim Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/601/customer-experience/software) > [Airim](/software/118511/airim) > [Airim Alternatives](https://www.getapp.com.au/alternatives/118511/airim)

# Alternatives to Airim

Canonical: https://www.getapp.com.au/alternatives/118511/airim

> Explore the top alternatives to Airim. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2211 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.com.au/software/10036/zoho-desk)
   - [Compare vs Airim](https://www.getapp.com.au/compare/10036/118511/zoho-desk/vs/airim)
2. **Zoho CRM** — 4.3/5 (6964 reviews) — Customer relationship management solution
   - [View profile](https://www.getapp.com.au/software/9908/zoho-crm)
   - [Compare vs Airim](https://www.getapp.com.au/compare/9908/118511/zoho-crm/vs/airim)
3. **Zendesk Suite** — 4.4/5 (4072 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.com.au/software/9448/zendesk)
   - [Compare vs Airim](https://www.getapp.com.au/compare/9448/118511/zendesk/vs/airim)
4. **SurveySparrow** — 4.4/5 (121 reviews) — Software for creating and managing feedback and surveys
   - [View profile](https://www.getapp.com.au/software/111349/surveysparrow)
   - [Compare vs Airim](https://www.getapp.com.au/compare/111349/118511/surveysparrow/vs/airim)
5. **Freshdesk** — 4.5/5 (3408 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.com.au/software/10317/freshdesk)
   - [Compare vs Airim](https://www.getapp.com.au/compare/10317/118511/freshdesk/vs/airim)
6. **Survicate** — 4.6/5 (99 reviews) — Collect, analyze, and act on customer feedback
   - [View profile](https://www.getapp.com.au/software/101401/survicate)
   - [Compare vs Airim](https://www.getapp.com.au/compare/101401/118511/survicate/vs/airim)
7. **Trustpilot** — 4.5/5 (1202 reviews) — Customer review management platform for online businesses
   - [View profile](https://www.getapp.com.au/software/113149/trustpilot)
   - [Compare vs Airim](https://www.getapp.com.au/compare/113149/118511/trustpilot/vs/airim)
8. **LiveAgent** — 4.7/5 (1753 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.com.au/software/91301/liveagent)
   - [Compare vs Airim](https://www.getapp.com.au/compare/91301/118511/liveagent/vs/airim)
9. **Typeform** — 4.7/5 (945 reviews) — Interactive form builder for data collection
   - [View profile](https://www.getapp.com.au/software/91581/typeform)
   - [Compare vs Airim](https://www.getapp.com.au/compare/91581/118511/typeform/vs/airim)
10. **Weave** — 4.3/5 (668 reviews) — Customer communication and appointment scheduling solution
    - [View profile](https://www.getapp.com.au/software/121867/weave)
    - [Compare vs Airim](https://www.getapp.com.au/compare/118511/121867/airim/vs/weave)
11. **Lucky Orange** — 4.7/5 (260 reviews) — All-in-one conversion optimization suite for website owners
    - [View profile](https://www.getapp.com.au/software/112955/lucky-orange)
    - [Compare vs Airim](https://www.getapp.com.au/compare/112955/118511/lucky-orange/vs/airim)
12. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
    - [View profile](https://www.getapp.com.au/software/105081/tidio-chat)
    - [Compare vs Airim](https://www.getapp.com.au/compare/105081/118511/tidio-chat/vs/airim)
13. **Intercom** — 4.5/5 (1131 reviews) — AI-powered customer service with helpdesk
    - [View profile](https://www.getapp.com.au/software/91379/intercom)
    - [Compare vs Airim](https://www.getapp.com.au/compare/91379/118511/intercom/vs/airim)
14. **Birdeye** — 4.7/5 (702 reviews) — AI-based webchat assistant for business conversations
    - [View profile](https://www.getapp.com.au/software/112535/birdeye)
    - [Compare vs Airim](https://www.getapp.com.au/compare/112535/118511/birdeye/vs/airim)
15. **Hotjar** — 4.6/5 (539 reviews) — Digital experience insights for any business selling online
    - [View profile](https://www.getapp.com.au/software/101789/hotjar)
    - [Compare vs Airim](https://www.getapp.com.au/compare/101789/118511/hotjar/vs/airim)
16. **Wati** — 4.6/5 (202 reviews) — Conversational AI Platform
    - [View profile](https://www.getapp.com.au/software/2068239/wati)
    - [Compare vs Airim](https://www.getapp.com.au/compare/118511/2068239/airim/vs/wati)
17. **Pendo** — 4.5/5 (238 reviews) — Product usage \& behavior data capture
    - [View profile](https://www.getapp.com.au/software/107315/pendo-platform)
    - [Compare vs Airim](https://www.getapp.com.au/compare/107315/118511/pendo-platform/vs/airim)
18. **Clootrack** — 5.0/5 (16 reviews) — Intelligent CX Analytics to understand why your NPS drops
    - [View profile](https://www.getapp.com.au/software/2064864/clootrack)
    - [Compare vs Airim](https://www.getapp.com.au/compare/118511/2064864/airim/vs/clootrack)
19. **Five9** — 4.2/5 (481 reviews) — Cloud contact and call center software
    - [View profile](https://www.getapp.com.au/software/91276/five9)
    - [Compare vs Airim](https://www.getapp.com.au/compare/91276/118511/five9/vs/airim)
20. **Kustomer** — 4.6/5 (79 reviews) — Modern Customer Service Software For Customer-First Brands
    - [View profile](https://www.getapp.com.au/software/109551/kustomer)
    - [Compare vs Airim](https://www.getapp.com.au/compare/109551/118511/kustomer/vs/airim)

## Related Categories

- [Customer Experience Software](https://www.getapp.com.au/directory/601/customer-experience/software)
- [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software)

## Links

- [View on GetApp](https://www.getapp.com.au/alternatives/118511/airim)
- [View Product Profile](https://www.getapp.com.au/software/118511/airim)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/airim/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/118511/airim> |
| en-AU | <https://www.getapp.com.au/alternatives/118511/airim> |
| en-CA | <https://www.getapp.ca/alternatives/118511/airim> |
| en-GB | <https://www.getapp.co.uk/alternatives/118511/airim> |
| en-IE | <https://www.getapp.ie/alternatives/118511/airim> |
| en-NZ | <https://www.getapp.co.nz/alternatives/118511/airim> |
| en-SG | <https://www.getapp.sg/alternatives/118511/airim> |
| en-ZA | <https://www.getapp.za.com/alternatives/118511/airim> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Airim","description":"Whether you would like a cheaper alternative to Airim or a similar software with more features, we can help you. Get a quick overview of the top sellers with the most comprehensive information.","url":"https://www.getapp.com.au/alternatives/118511/airim","about":{"@id":"https://www.getapp.com.au/alternatives/118511/airim#software"},"breadcrumb":{"@id":"https://www.getapp.com.au/alternatives/118511/airim#breadcrumblist"},"@id":"https://www.getapp.com.au/alternatives/118511/airim#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.com.au/#website"},"inLanguage":"en-AU","mainEntity":{"@id":"https://www.getapp.com.au/alternatives/118511/airim#software"},"publisher":{"@id":"https://www.getapp.com.au/#organization"}},{"name":"Airim","url":"https://www.getapp.com.au/software/118511/airim","@id":"https://www.getapp.com.au/software/118511/airim#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":5},"offers":{"price":"209","@type":"Offer"}},{"@id":"https://www.getapp.com.au/alternatives/118511/airim#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Experience Software","position":2,"item":"/directory/601/customer-experience/software","@type":"ListItem"},{"name":"Airim","position":3,"item":"/software/118511/airim","@type":"ListItem"},{"name":"Airim Alternatives","position":4,"item":"https://www.getapp.com.au/alternatives/118511/airim","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Airim Alternatives &amp; Competitors | GetApp Australia 2026","@context":"https://schema.org","@id":"https://www.getapp.com.au/alternatives/118511/airim#itemlist","@type":"ItemList","itemListElement":[{"name":"Zoho Desk","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.getapp.com.au/software/10036/zoho-desk","@type":"ListItem"},{"name":"Zoho CRM","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/82a342f4-1d08-4265-877a-83f0d7b3858f.png","url":"https://www.getapp.com.au/software/9908/zoho-crm","@type":"ListItem"},{"name":"Zendesk Suite","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.com.au/software/9448/zendesk","@type":"ListItem"},{"name":"SurveySparrow","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1b9df90a-8a8b-4d57-b659-64e51c71ebc6.png","url":"https://www.getapp.com.au/software/111349/surveysparrow","@type":"ListItem"},{"name":"Freshdesk","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.getapp.com.au/software/10317/freshdesk","@type":"ListItem"},{"name":"Survicate","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c3ea9811-0efe-4142-a73c-dc185941a50d.png","url":"https://www.getapp.com.au/software/101401/survicate","@type":"ListItem"},{"name":"Trustpilot","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0340ad5c-7a32-415d-beb8-8fc9875e80c7.png","url":"https://www.getapp.com.au/software/113149/trustpilot","@type":"ListItem"},{"name":"LiveAgent","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.getapp.com.au/software/91301/liveagent","@type":"ListItem"},{"name":"Typeform","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4eaedef2-62e1-4e61-8fcd-1fa35a06551e.png","url":"https://www.getapp.com.au/software/91581/typeform","@type":"ListItem"},{"name":"Weave","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f866df19-0655-4a33-947d-01d010d95326.png","url":"https://www.getapp.com.au/software/121867/weave","@type":"ListItem"},{"name":"Lucky Orange","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ac4deb58-5026-4132-ad54-33930c8c09d4.png","url":"https://www.getapp.com.au/software/112955/lucky-orange","@type":"ListItem"},{"name":"Tidio","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.getapp.com.au/software/105081/tidio-chat","@type":"ListItem"},{"name":"Intercom","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a454b39-277e-4602-aaed-5412bfd47102.png","url":"https://www.getapp.com.au/software/91379/intercom","@type":"ListItem"},{"name":"Birdeye","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/47c8bf22-df48-4b25-bdc7-87397acf0ce9.png","url":"https://www.getapp.com.au/software/112535/birdeye","@type":"ListItem"},{"name":"Hotjar","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7bcee124-a7a0-4da1-85bc-1cdfb836998f.jpeg","url":"https://www.getapp.com.au/software/101789/hotjar","@type":"ListItem"},{"name":"Wati","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/799913f0-546e-4f6a-82e1-82fecb426c4c.png","url":"https://www.getapp.com.au/software/2068239/wati","@type":"ListItem"},{"name":"Pendo","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e5c39a4-597b-49b5-90a1-1fb73392ac96.png","url":"https://www.getapp.com.au/software/107315/pendo-platform","@type":"ListItem"},{"name":"Clootrack","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/338513d5-f570-42e1-992e-3bc4b4a17426.jpeg","url":"https://www.getapp.com.au/software/2064864/clootrack","@type":"ListItem"},{"name":"Five9","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.getapp.com.au/software/91276/five9","@type":"ListItem"},{"name":"Kustomer","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/31643d62-24ae-4e19-a009-ca7aae8df582.jpeg","url":"https://www.getapp.com.au/software/109551/kustomer","@type":"ListItem"}],"numberOfItems":20}
</script>