---
description: Learn more about Giva. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Giva Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [Giva](/software/116599/giva-customer-service) > [Giva Alternatives](https://www.getapp.com.au/alternatives/116599/giva-customer-service)

# Alternatives to Giva

Canonical: https://www.getapp.com.au/alternatives/116599/giva-customer-service

> Explore the top alternatives to Giva. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.com.au/software/9448/zendesk)
   - [Compare vs Giva](https://www.getapp.com.au/compare/9448/116599/zendesk/vs/giva-customer-service)
2. **JIRA Service Management** — 4.5/5 (763 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.com.au/software/91811/jira-service-management)
   - [Compare vs Giva](https://www.getapp.com.au/compare/91811/116599/jira-service-management/vs/giva-customer-service)
3. **HubSpot Service Hub** — 4.4/5 (187 reviews) — Cloud-based customer service solution for firms of all sizes
   - [View profile](https://www.getapp.com.au/software/119575/hubspot-service-hub)
   - [Compare vs Giva](https://www.getapp.com.au/compare/116599/119575/giva-customer-service/vs/hubspot-service-hub)
4. **Zoho Desk** — 4.5/5 (2211 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.com.au/software/10036/zoho-desk)
   - [Compare vs Giva](https://www.getapp.com.au/compare/10036/116599/zoho-desk/vs/giva-customer-service)
5. **LiveAgent** — 4.7/5 (1753 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.com.au/software/91301/liveagent)
   - [Compare vs Giva](https://www.getapp.com.au/compare/91301/116599/liveagent/vs/giva-customer-service)
6. **Freshdesk** — 4.5/5 (3408 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.com.au/software/10317/freshdesk)
   - [Compare vs Giva](https://www.getapp.com.au/compare/10317/116599/freshdesk/vs/giva-customer-service)
7. **HelpDesk** — 4.6/5 (180 reviews) — Ticketing software for effortless customer support
   - [View profile](https://www.getapp.com.au/software/116767/helpdesk)
   - [Compare vs Giva](https://www.getapp.com.au/compare/116599/116767/giva-customer-service/vs/helpdesk)
8. **Salesforce Sales Cloud** — 4.4/5 (18768 reviews) — Cloud-based CRM and sales automation software
   - [View profile](https://www.getapp.com.au/software/90378/salesforce)
   - [Compare vs Giva](https://www.getapp.com.au/compare/90378/116599/salesforce/vs/giva-customer-service)
9. **LiveChat** — 4.6/5 (1715 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.com.au/software/8385/livechat)
   - [Compare vs Giva](https://www.getapp.com.au/compare/8385/116599/livechat/vs/giva-customer-service)
10. **Milvus** — 4.8/5 (298 reviews) — IT management system and help desk solution
    - [View profile](https://www.getapp.com.au/software/132287/milvus)
    - [Compare vs Giva](https://www.getapp.com.au/compare/116599/132287/giva-customer-service/vs/milvus)
11. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
    - [View profile](https://www.getapp.com.au/software/105081/tidio-chat)
    - [Compare vs Giva](https://www.getapp.com.au/compare/105081/116599/tidio-chat/vs/giva-customer-service)
12. **Intercom** — 4.5/5 (1131 reviews) — AI-powered customer service with helpdesk
    - [View profile](https://www.getapp.com.au/software/91379/intercom)
    - [Compare vs Giva](https://www.getapp.com.au/compare/91379/116599/intercom/vs/giva-customer-service)
13. **Dynamics 365** — 4.4/5 (5811 reviews) — ERP and CRM applications from Microsoft
    - [View profile](https://www.getapp.com.au/software/90844/dynamics-365)
    - [Compare vs Giva](https://www.getapp.com.au/compare/90844/116599/dynamics-365/vs/giva-customer-service)
14. **Zoho Assist** — 4.7/5 (1374 reviews) — Cloud-based remote support solution
    - [View profile](https://www.getapp.com.au/software/9913/zoho-assist)
    - [Compare vs Giva](https://www.getapp.com.au/compare/9913/116599/zoho-assist/vs/giva-customer-service)
15. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.com.au/software/91754/salesforce-1-service-cloud)
    - [Compare vs Giva](https://www.getapp.com.au/compare/91754/116599/salesforce-1-service-cloud/vs/giva-customer-service)
16. **Superchat** — 4.8/5 (282 reviews) — The comprehensive messaging suite for your business.
    - [View profile](https://www.getapp.com.au/software/2058817/superchat)
    - [Compare vs Giva](https://www.getapp.com.au/compare/116599/2058817/giva-customer-service/vs/superchat)
17. **Supportbench** — 4.9/5 (116 reviews) — The Only AI Customer Support Platform
    - [View profile](https://www.getapp.com.au/software/105673/supportbench)
    - [Compare vs Giva](https://www.getapp.com.au/compare/105673/116599/supportbench/vs/giva-customer-service)
18. **Bitrix24** — 4.2/5 (984 reviews) — All in one business management workspace
    - [View profile](https://www.getapp.com.au/software/90602/bitrix24)
    - [Compare vs Giva](https://www.getapp.com.au/compare/90602/116599/bitrix24/vs/giva-customer-service)
19. **Yonyx** — 4.7/5 (256 reviews) — Decision tree driven Interactive guides for customer service
    - [View profile](https://www.getapp.com.au/software/91207/agi-self-service)
    - [Compare vs Giva](https://www.getapp.com.au/compare/91207/116599/agi-self-service/vs/giva-customer-service)
20. **OTRS** — 4.4/5 (96 reviews) — Helpdesk software for customer service management teams
    - [View profile](https://www.getapp.com.au/software/102025/otrs)
    - [Compare vs Giva](https://www.getapp.com.au/compare/102025/116599/otrs/vs/giva-customer-service)

## Related Categories

- [Help Desk Software](https://www.getapp.com.au/directory/287/help-desk-ticketing/software)
- [Change Management Software](https://www.getapp.com.au/directory/971/change-management/software)
- [Customer Service Software](https://www.getapp.com.au/directory/231/customer-service/software)
- [Issue Tracking Software](https://www.getapp.com.au/directory/580/issue-tracking/software)
- [Knowledge Base Software](https://www.getapp.com.au/directory/2823/knowledge-base/software)

## Links

- [View on GetApp](https://www.getapp.com.au/alternatives/116599/giva-customer-service)
- [View Product Profile](https://www.getapp.com.au/software/116599/giva-customer-service)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/116599/giva-customer-service> |
| de-AT | <https://www.getapp.at/alternatives/116599/giva-customer-service> |
| en | <https://www.getapp.com/customer-service-support-software/a/giva-customer-service/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/116599/giva-customer-service> |
| en-AU | <https://www.getapp.com.au/alternatives/116599/giva-customer-service> |
| en-CA | <https://www.getapp.ca/alternatives/116599/giva-customer-service> |
| en-GB | <https://www.getapp.co.uk/alternatives/116599/giva-customer-service> |
| en-IE | <https://www.getapp.ie/alternatives/116599/giva-customer-service> |
| en-NZ | <https://www.getapp.co.nz/alternatives/116599/giva-customer-service> |
| en-SG | <https://www.getapp.sg/alternatives/116599/giva-customer-service> |
| en-ZA | <https://www.getapp.za.com/alternatives/116599/giva-customer-service> |
| es | <https://www.getapp.es/alternatives/116599/giva-customer-service> |
| es-CL | <https://www.getapp.cl/alternatives/116599/giva-customer-service> |
| es-CO | <https://www.getapp.com.co/alternatives/116599/giva-customer-service> |
| es-MX | <https://www.getapp.com.mx/alternatives/116599/giva-customer-service> |
| fr | <https://www.getapp.fr/alternatives/116599/giva-customer-service> |
| fr-BE | <https://fr.getapp.be/alternatives/116599/giva-customer-service> |
| fr-CA | <https://fr.getapp.ca/alternatives/116599/giva-customer-service> |

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