---
description: Learn more about Chat Outsource. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Chat Outsource Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Chat Outsource](/software/111163/chat-outsource) > [Chat Outsource Alternatives](https://www.getapp.com.au/alternatives/111163/chat-outsource)

# Alternatives to Chat Outsource

Canonical: https://www.getapp.com.au/alternatives/111163/chat-outsource

> Explore the top alternatives to Chat Outsource. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.com.au/software/9448/zendesk)
   - [Compare vs Chat Outsource](https://www.getapp.com.au/compare/9448/111163/zendesk/vs/chat-outsource)
2. **LiveAgent** — 4.7/5 (1753 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.com.au/software/91301/liveagent)
   - [Compare vs Chat Outsource](https://www.getapp.com.au/compare/91301/111163/liveagent/vs/chat-outsource)
3. **Freshdesk** — 4.5/5 (3408 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.com.au/software/10317/freshdesk)
   - [Compare vs Chat Outsource](https://www.getapp.com.au/compare/10317/111163/freshdesk/vs/chat-outsource)
4. **EngageBay CRM** — 4.7/5 (907 reviews) — Integrated sales \& marketing software for growing teams
   - [View profile](https://www.getapp.com.au/software/113999/engagebay-marketing)
   - [Compare vs Chat Outsource](https://www.getapp.com.au/compare/111163/113999/chat-outsource/vs/engagebay-marketing)
5. **LiveChat** — 4.6/5 (1715 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.com.au/software/8385/livechat)
   - [Compare vs Chat Outsource](https://www.getapp.com.au/compare/8385/111163/livechat/vs/chat-outsource)
6. **HubSpot Service Hub** — 4.4/5 (187 reviews) — Cloud-based customer service solution for firms of all sizes
   - [View profile](https://www.getapp.com.au/software/119575/hubspot-service-hub)
   - [Compare vs Chat Outsource](https://www.getapp.com.au/compare/111163/119575/chat-outsource/vs/hubspot-service-hub)
7. **Bitrix24** — 4.2/5 (984 reviews) — All in one business management workspace
   - [View profile](https://www.getapp.com.au/software/90602/bitrix24)
   - [Compare vs Chat Outsource](https://www.getapp.com.au/compare/90602/111163/bitrix24/vs/chat-outsource)
8. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — AI powered customer service management platform
   - [View profile](https://www.getapp.com.au/software/91754/salesforce-1-service-cloud)
   - [Compare vs Chat Outsource](https://www.getapp.com.au/compare/91754/111163/salesforce-1-service-cloud/vs/chat-outsource)
9. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.com.au/software/105081/tidio-chat)
   - [Compare vs Chat Outsource](https://www.getapp.com.au/compare/105081/111163/tidio-chat/vs/chat-outsource)
10. **Sprinklr** — 4.3/5 (90 reviews) — Social media management, analytics \& strategy planning.
    - [View profile](https://www.getapp.com.au/software/100180/sprinklr)
    - [Compare vs Chat Outsource](https://www.getapp.com.au/compare/100180/111163/sprinklr/vs/chat-outsource)
11. **Kayako** — 4.0/5 (174 reviews) — AI-enabled unified customer service platform
    - [View profile](https://www.getapp.com.au/software/8789/kayako)
    - [Compare vs Chat Outsource](https://www.getapp.com.au/compare/8789/111163/kayako/vs/chat-outsource)
12. **charles** — 4.4/5 (21 reviews) — Web-based conversational commerce suite for consumer brands
    - [View profile](https://www.getapp.com.au/software/2056879/charles)
    - [Compare vs Chat Outsource](https://www.getapp.com.au/compare/111163/2056879/chat-outsource/vs/charles)
13. **NABD System** — 4.6/5 (38 reviews) — Omnichannel Customer support \& Help Desk software-FREE PLAN
    - [View profile](https://www.getapp.com.au/software/90855/nabd)
    - [Compare vs Chat Outsource](https://www.getapp.com.au/compare/90855/111163/nabd/vs/chat-outsource)
14. **RingCentral Engage Digital** — 4.8/5 (13 reviews) — Unified management tool for customer service conversations
    - [View profile](https://www.getapp.com.au/software/113275/dimelo-digital)
    - [Compare vs Chat Outsource](https://www.getapp.com.au/compare/111163/113275/chat-outsource/vs/dimelo-digital)
15. **LiveHelpNow** — 4.6/5 (72 reviews) — Help desk and live chat solution for customer service
    - [View profile](https://www.getapp.com.au/software/8781/livehelpnow-customer-service-suite)
    - [Compare vs Chat Outsource](https://www.getapp.com.au/compare/8781/111163/livehelpnow-customer-service-suite/vs/chat-outsource)
16. **Brand Embassy** — 5.0/5 (1 reviews) — Social Customer Service Software
    - [View profile](https://www.getapp.com.au/software/102049/brand-embassy)
    - [Compare vs Chat Outsource](https://www.getapp.com.au/compare/102049/111163/brand-embassy/vs/chat-outsource)
17. **Sparkcentral** — 4.2/5 (15 reviews) — Customer service platform for asynchronous messaging
    - [View profile](https://www.getapp.com.au/software/142087/sparkcentral)
    - [Compare vs Chat Outsource](https://www.getapp.com.au/compare/111163/142087/chat-outsource/vs/sparkcentral)
18. **Next4biz CSM** — 4.7/5 (17 reviews) — End-to-end omnichannel customer experience management.
    - [View profile](https://www.getapp.com.au/software/109841/mi4biz)
    - [Compare vs Chat Outsource](https://www.getapp.com.au/compare/109841/111163/mi4biz/vs/chat-outsource)
19. **Birdeye** — 4.7/5 (702 reviews) — AI-based webchat assistant for business conversations
    - [View profile](https://www.getapp.com.au/software/112535/birdeye)
    - [Compare vs Chat Outsource](https://www.getapp.com.au/compare/111163/112535/chat-outsource/vs/birdeye)
20. **Lucky Orange** — 4.7/5 (260 reviews) — All-in-one conversion optimization suite for website owners
    - [View profile](https://www.getapp.com.au/software/112955/lucky-orange)
    - [Compare vs Chat Outsource](https://www.getapp.com.au/compare/111163/112955/chat-outsource/vs/lucky-orange)

## Related Categories

- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)
- [Customer Support Software](https://www.getapp.com.au/directory/562/customer-support/software)

## Links

- [View on GetApp](https://www.getapp.com.au/alternatives/111163/chat-outsource)
- [View Product Profile](https://www.getapp.com.au/software/111163/chat-outsource)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/chat-outsource/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/111163/chat-outsource> |
| en-AU | <https://www.getapp.com.au/alternatives/111163/chat-outsource> |
| en-CA | <https://www.getapp.ca/alternatives/111163/chat-outsource> |
| en-GB | <https://www.getapp.co.uk/alternatives/111163/chat-outsource> |
| en-IE | <https://www.getapp.ie/alternatives/111163/chat-outsource> |
| en-NZ | <https://www.getapp.co.nz/alternatives/111163/chat-outsource> |
| en-SG | <https://www.getapp.sg/alternatives/111163/chat-outsource> |
| en-ZA | <https://www.getapp.za.com/alternatives/111163/chat-outsource> |
| nl | <https://www.getapp.nl/alternatives/111163/chat-outsource> |
| nl-BE | <https://www.getapp.be/alternatives/111163/chat-outsource> |

-----

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