UJET

Customer interaction & support platform with CRM integration
(97 reviews)
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

FAQs FAQs
Phone Support Phone Support

Cost

Cost

Starting From

Starting From

N/A
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

API API
Activity Dashboard Activity Dashboard
Authentication Authentication
CRM Integration CRM Integration
Call Center Management Call Center Management
Call Recording Call Recording
Call Transfer Call Transfer
Chat Chat
Communication Management Communication Management
Contact History Contact History
Contact Management Contact Management
Customer Experience Management Customer Experience Management
HIPAA Compliance HIPAA Compliance
IVR / Voice Recognition IVR / Voice Recognition
Instant Messaging Instant Messaging
Multi-Channel Communication Multi-Channel Communication
Multi-Channel Management Multi-Channel Management
Real Time Reporting Real Time Reporting
Reporting & Statistics Reporting & Statistics
SSL Security SSL Security
Semantic Search Semantic Search

Integrations

Integrations

Kustomer Kustomer
Salesforce Sales Cloud Salesforce Sales Cloud
Zendesk Zendesk

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