---
description: Learn more about everything HelpDesk. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: everything HelpDesk Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [everything HelpDesk](/software/108349/everything-helpdesk) > [everything HelpDesk Alternatives](https://www.getapp.com.au/alternatives/108349/everything-helpdesk)

# Alternatives to everything HelpDesk

Canonical: https://www.getapp.com.au/alternatives/108349/everything-helpdesk

> Explore the top alternatives to everything HelpDesk. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.com.au/software/9448/zendesk)
   - [Compare vs everything HelpDesk](https://www.getapp.com.au/compare/9448/108349/zendesk/vs/everything-helpdesk)
2. **JIRA Service Management** — 4.5/5 (763 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.com.au/software/91811/jira-service-management)
   - [Compare vs everything HelpDesk](https://www.getapp.com.au/compare/91811/108349/jira-service-management/vs/everything-helpdesk)
3. **Freshservice** — 4.5/5 (685 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.com.au/software/91351/freshservice)
   - [Compare vs everything HelpDesk](https://www.getapp.com.au/compare/91351/108349/freshservice/vs/everything-helpdesk)
4. **InvGate Service Management** — 4.6/5 (108 reviews) — Web-based IT service desk software
   - [View profile](https://www.getapp.com.au/software/101213/service-desk)
   - [Compare vs everything HelpDesk](https://www.getapp.com.au/compare/101213/108349/service-desk/vs/everything-helpdesk)
5. **HappyFox Help Desk** — 4.6/5 (92 reviews) — Helpdesk, customer support software
   - [View profile](https://www.getapp.com.au/software/90516/happyfox)
   - [Compare vs everything HelpDesk](https://www.getapp.com.au/compare/90516/108349/happyfox/vs/everything-helpdesk)
6. **SysAid** — 4.5/5 (511 reviews) — AI-enabled ITSM platform for businesses of all sizes
   - [View profile](https://www.getapp.com.au/software/90863/sysaid)
   - [Compare vs everything HelpDesk](https://www.getapp.com.au/compare/90863/108349/sysaid/vs/everything-helpdesk)
7. **Agiloft** — 4.8/5 (38 reviews) — Cloud-based tool for contract lifecycle management.
   - [View profile](https://www.getapp.com.au/software/103389/agiloft)
   - [Compare vs everything HelpDesk](https://www.getapp.com.au/compare/103389/108349/agiloft/vs/everything-helpdesk)
8. **Caspio** — 4.6/5 (249 reviews) — Build online database applications without coding.
   - [View profile](https://www.getapp.com.au/software/90524/caspio)
   - [Compare vs everything HelpDesk](https://www.getapp.com.au/compare/90524/108349/caspio/vs/everything-helpdesk)
9. **TOPdesk** — 4.4/5 (110 reviews) — The service management platform that makes service happen
   - [View profile](https://www.getapp.com.au/software/111785/topdesk)
   - [Compare vs everything HelpDesk](https://www.getapp.com.au/compare/108349/111785/everything-helpdesk/vs/topdesk)
10. **BOSSDesk** — 4.6/5 (139 reviews) — BOSSDesk a FrontRunner in Help Desk Software
    - [View profile](https://www.getapp.com.au/software/120371/boss-solutions-suite)
    - [Compare vs everything HelpDesk](https://www.getapp.com.au/compare/108349/120371/everything-helpdesk/vs/boss-solutions-suite)
11. **Deepser** — 4.6/5 (56 reviews) — IT service desk, CRM, and asset management software
    - [View profile](https://www.getapp.com.au/software/2002751/deepser)
    - [Compare vs everything HelpDesk](https://www.getapp.com.au/compare/108349/2002751/everything-helpdesk/vs/deepser)
12. **TIKTING** (0 reviews) — TIKTING® Help Desk \&amp; Change Management System
    - [View profile](https://www.getapp.com.au/software/2062890/tikting)
    - [Compare vs everything HelpDesk](https://www.getapp.com.au/compare/108349/2062890/everything-helpdesk/vs/tikting)
13. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.com.au/software/91754/salesforce-1-service-cloud)
    - [Compare vs everything HelpDesk](https://www.getapp.com.au/compare/91754/108349/salesforce-1-service-cloud/vs/everything-helpdesk)
14. **IT Glue** — 4.6/5 (331 reviews) — Track, find and know everything in under 30 seconds.
    - [View profile](https://www.getapp.com.au/software/113707/itglue)
    - [Compare vs everything HelpDesk](https://www.getapp.com.au/compare/108349/113707/everything-helpdesk/vs/itglue)
15. **GLPI** — 4.5/5 (41 reviews) — GLPI is an IT Service Management software.
    - [View profile](https://www.getapp.com.au/software/2049885/glpi)
    - [Compare vs everything HelpDesk](https://www.getapp.com.au/compare/108349/2049885/everything-helpdesk/vs/glpi)
16. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — IT Service Desk \&amp; Asset Management Software
    - [View profile](https://www.getapp.com.au/software/1336/solarwinds-service-desk)
    - [Compare vs everything HelpDesk](https://www.getapp.com.au/compare/1336/108349/solarwinds-service-desk/vs/everything-helpdesk)
17. **ManageEngine ServiceDesk Plus** — 4.4/5 (227 reviews) — Cloud IT Help Desk Software
    - [View profile](https://www.getapp.com.au/software/20521/manageengine-service-desk-plus)
    - [Compare vs everything HelpDesk](https://www.getapp.com.au/compare/20521/108349/manageengine-service-desk-plus/vs/everything-helpdesk)
18. **TeamDynamix** — 4.4/5 (150 reviews) — IT service management platform
    - [View profile](https://www.getapp.com.au/software/2059330/teamdynamix-itsm-ppm)
    - [Compare vs everything HelpDesk](https://www.getapp.com.au/compare/108349/2059330/everything-helpdesk/vs/teamdynamix-itsm-ppm)
19. **Xurrent** — 4.7/5 (27 reviews) — Service Management for the Modern Enterprise
    - [View profile](https://www.getapp.com.au/software/10366/itrp)
    - [Compare vs everything HelpDesk](https://www.getapp.com.au/compare/10366/108349/itrp/vs/everything-helpdesk)
20. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
    - [View profile](https://www.getapp.com.au/software/101433/issuetrak)
    - [Compare vs everything HelpDesk](https://www.getapp.com.au/compare/101433/108349/issuetrak/vs/everything-helpdesk)

## Related Categories

- [Help Desk Software](https://www.getapp.com.au/directory/287/help-desk-ticketing/software)
- [ITSM Tools](https://www.getapp.com.au/directory/292/it-service-management-itsm/software)

## Links

- [View on GetApp](https://www.getapp.com.au/alternatives/108349/everything-helpdesk)
- [View Product Profile](https://www.getapp.com.au/software/108349/everything-helpdesk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/108349/everything-helpdesk> |
| de-AT | <https://www.getapp.at/alternatives/108349/everything-helpdesk> |
| en | <https://www.getapp.com/customer-service-support-software/a/everything-helpdesk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/108349/everything-helpdesk> |
| en-AU | <https://www.getapp.com.au/alternatives/108349/everything-helpdesk> |
| en-CA | <https://www.getapp.ca/alternatives/108349/everything-helpdesk> |
| en-GB | <https://www.getapp.co.uk/alternatives/108349/everything-helpdesk> |
| en-IE | <https://www.getapp.ie/alternatives/108349/everything-helpdesk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/108349/everything-helpdesk> |
| en-SG | <https://www.getapp.sg/alternatives/108349/everything-helpdesk> |
| en-ZA | <https://www.getapp.za.com/alternatives/108349/everything-helpdesk> |
| es | <https://www.getapp.es/alternatives/108349/everything-helpdesk> |
| es-CL | <https://www.getapp.cl/alternatives/108349/everything-helpdesk> |
| es-CO | <https://www.getapp.com.co/alternatives/108349/everything-helpdesk> |
| es-MX | <https://www.getapp.com.mx/alternatives/108349/everything-helpdesk> |
| fr | <https://www.getapp.fr/alternatives/108349/everything-helpdesk> |
| fr-BE | <https://fr.getapp.be/alternatives/108349/everything-helpdesk> |
| fr-CA | <https://fr.getapp.ca/alternatives/108349/everything-helpdesk> |

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