---
description: Learn more about Agent.ai. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Agent.ai Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Agent.ai](/software/107241/agent-ai) > [Agent.ai Alternatives](https://www.getapp.com.au/alternatives/107241/agent-ai)

# Alternatives to Agent.ai

Canonical: https://www.getapp.com.au/alternatives/107241/agent-ai

> Explore the top alternatives to Agent.ai. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4094 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.com.au/software/9448/zendesk)
   - [Compare vs Agent.ai](https://www.getapp.com.au/compare/9448/107241/zendesk/vs/agent-ai)
2. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.com.au/software/91301/liveagent)
   - [Compare vs Agent.ai](https://www.getapp.com.au/compare/91301/107241/liveagent/vs/agent-ai)
3. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.com.au/software/105081/tidio-chat)
   - [Compare vs Agent.ai](https://www.getapp.com.au/compare/105081/107241/tidio-chat/vs/agent-ai)
4. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
   - [View profile](https://www.getapp.com.au/software/10036/zoho-desk)
   - [Compare vs Agent.ai](https://www.getapp.com.au/compare/10036/107241/zoho-desk/vs/agent-ai)
5. **Freshdesk** — 4.5/5 (3487 reviews) — Cloud-based AI help desk for teams of all sizes
   - [View profile](https://www.getapp.com.au/software/10317/freshdesk)
   - [Compare vs Agent.ai](https://www.getapp.com.au/compare/10317/107241/freshdesk/vs/agent-ai)
6. **Wati** — 4.6/5 (207 reviews) — Customer Engagement for Revenue Growth
   - [View profile](https://www.getapp.com.au/software/2068239/wati)
   - [Compare vs Agent.ai](https://www.getapp.com.au/compare/107241/2068239/agent-ai/vs/wati)
7. **Supportbench** — 4.8/5 (131 reviews) — The Only AI Customer Support Platform
   - [View profile](https://www.getapp.com.au/software/105673/supportbench)
   - [Compare vs Agent.ai](https://www.getapp.com.au/compare/105673/107241/supportbench/vs/agent-ai)
8. **Gladly** — 4.8/5 (140 reviews) — Cloud-based customer service platform
   - [View profile](https://www.getapp.com.au/software/106673/gladly)
   - [Compare vs Agent.ai](https://www.getapp.com.au/compare/106673/107241/gladly/vs/agent-ai)
9. **Kapture CX** — 4.2/5 (40 reviews) — AI-native omnichannel CX platform for enterprises
   - [View profile](https://www.getapp.com.au/software/119083/Kapture)
   - [Compare vs Agent.ai](https://www.getapp.com.au/compare/107241/119083/agent-ai/vs/Kapture)
10. **Yonyx** — 4.7/5 (259 reviews) — Decision tree driven Interactive guides for customer service
    - [View profile](https://www.getapp.com.au/software/91207/agi-self-service)
    - [Compare vs Agent.ai](https://www.getapp.com.au/compare/91207/107241/agi-self-service/vs/agent-ai)
11. **monday service** — 4.6/5 (111 reviews) — Customer support and service solution
    - [View profile](https://www.getapp.com.au/software/2079989/monday-service)
    - [Compare vs Agent.ai](https://www.getapp.com.au/compare/107241/2079989/agent-ai/vs/monday-service)
12. **Hiver** — 4.7/5 (148 reviews) — The agentic omnichannel customer service platform.
    - [View profile](https://www.getapp.com.au/software/20502/hiver)
    - [Compare vs Agent.ai](https://www.getapp.com.au/compare/20502/107241/hiver/vs/agent-ai)
13. **ServiceNow Customer Service Management** — 4.4/5 (153 reviews) — Automate requests and deliver effortless experiences
    - [View profile](https://www.getapp.com.au/software/2058097/servicenow-customer-service-management)
    - [Compare vs Agent.ai](https://www.getapp.com.au/compare/107241/2058097/agent-ai/vs/servicenow-customer-service-management)
14. **Kustomer** — 4.7/5 (80 reviews) — Modern Customer Service Software For Customer-First Brands
    - [View profile](https://www.getapp.com.au/software/109551/kustomer)
    - [Compare vs Agent.ai](https://www.getapp.com.au/compare/107241/109551/agent-ai/vs/kustomer)
15. **Freshchat** — 4.2/5 (174 reviews) — Live Chat software for modern messaging
    - [View profile](https://www.getapp.com.au/software/106095/freshchat)
    - [Compare vs Agent.ai](https://www.getapp.com.au/compare/106095/107241/freshchat/vs/agent-ai)
16. **Fin** — 4.5/5 (1153 reviews) — Perfect customer experiences made possible with Fin
    - [View profile](https://www.getapp.com.au/software/2082142/fin)
    - [Compare vs Agent.ai](https://www.getapp.com.au/compare/107241/2082142/agent-ai/vs/fin)
17. **TeamSupport** — 4.5/5 (850 reviews) — Cloud-based B2B customer support platform with AI
    - [View profile](https://www.getapp.com.au/software/8670/teamsupport)
    - [Compare vs Agent.ai](https://www.getapp.com.au/compare/8670/107241/teamsupport/vs/agent-ai)
18. **Assembled** — 4.7/5 (85 reviews) — Intelligent workforce planning for modern support teams
    - [View profile](https://www.getapp.com.au/software/2058183/assembled)
    - [Compare vs Agent.ai](https://www.getapp.com.au/compare/107241/2058183/agent-ai/vs/assembled)
19. **Kayako** — 4.0/5 (176 reviews) — AI-enabled unified customer service platform
    - [View profile](https://www.getapp.com.au/software/8789/kayako)
    - [Compare vs Agent.ai](https://www.getapp.com.au/compare/8789/107241/kayako/vs/agent-ai)
20. **respond.io** — 4.6/5 (60 reviews) — The first minute makes or breaks the customer experience.
    - [View profile](https://www.getapp.com.au/software/2068199/rocketbots)
    - [Compare vs Agent.ai](https://www.getapp.com.au/compare/107241/2068199/agent-ai/vs/rocketbots)

## Related Categories

- [Customer Service Software](https://www.getapp.com.au/directory/231/customer-service/software)
- [Artificial Intelligence (AI) Software](https://www.getapp.com.au/directory/1397/artificial-intelligence/software)
- [Customer Support Software](https://www.getapp.com.au/directory/562/customer-support/software)

## Links

- [View on GetApp](https://www.getapp.com.au/alternatives/107241/agent-ai)
- [View Product Profile](https://www.getapp.com.au/software/107241/agent-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/agent-ai/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/107241/agent-ai> |
| en-AU | <https://www.getapp.com.au/alternatives/107241/agent-ai> |
| en-CA | <https://www.getapp.ca/alternatives/107241/agent-ai> |
| en-GB | <https://www.getapp.co.uk/alternatives/107241/agent-ai> |
| en-IE | <https://www.getapp.ie/alternatives/107241/agent-ai> |
| en-NZ | <https://www.getapp.co.nz/alternatives/107241/agent-ai> |
| en-SG | <https://www.getapp.sg/alternatives/107241/agent-ai> |
| en-ZA | <https://www.getapp.za.com/alternatives/107241/agent-ai> |

-----

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