---
description: Learn more about LBi HR HelpDesk. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: LBi HR HelpDesk Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [HR Software](/directory/256/human-resources/software) > [LBi HR HelpDesk](/software/105859/lbi-hr-helpdesk) > [LBi HR HelpDesk Alternatives](https://www.getapp.com.au/alternatives/105859/lbi-hr-helpdesk)

# Alternatives to LBi HR HelpDesk

Canonical: https://www.getapp.com.au/alternatives/105859/lbi-hr-helpdesk

> Explore the top alternatives to LBi HR HelpDesk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.com.au/software/9448/zendesk)
   - [Compare vs LBi HR HelpDesk](https://www.getapp.com.au/compare/9448/105859/zendesk/vs/lbi-hr-helpdesk)
2. **Milvus** — 4.8/5 (298 reviews) — IT management system and help desk solution
   - [View profile](https://www.getapp.com.au/software/132287/milvus)
   - [Compare vs LBi HR HelpDesk](https://www.getapp.com.au/compare/105859/132287/lbi-hr-helpdesk/vs/milvus)
3. **Freshdesk** — 4.5/5 (3408 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.com.au/software/10317/freshdesk)
   - [Compare vs LBi HR HelpDesk](https://www.getapp.com.au/compare/10317/105859/freshdesk/vs/lbi-hr-helpdesk)
4. **LiveAgent** — 4.7/5 (1753 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.com.au/software/91301/liveagent)
   - [Compare vs LBi HR HelpDesk](https://www.getapp.com.au/compare/91301/105859/liveagent/vs/lbi-hr-helpdesk)
5. **BeyondTrust Remote Support** — 4.6/5 (2009 reviews) — Secure remote access software
   - [View profile](https://www.getapp.com.au/software/113939/bomgar)
   - [Compare vs LBi HR HelpDesk](https://www.getapp.com.au/compare/105859/113939/lbi-hr-helpdesk/vs/bomgar)
6. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Remote assistance, IT professionals, System administrators
   - [View profile](https://www.getapp.com.au/software/132559/supremo-remote-desktop)
   - [Compare vs LBi HR HelpDesk](https://www.getapp.com.au/compare/105859/132559/lbi-hr-helpdesk/vs/supremo-remote-desktop)
7. **ServiceNow** — 4.5/5 (344 reviews) — ITSM for automation \& management of IT enterprise services
   - [View profile](https://www.getapp.com.au/software/9156/servicenow)
   - [Compare vs LBi HR HelpDesk](https://www.getapp.com.au/compare/9156/105859/servicenow/vs/lbi-hr-helpdesk)
8. **Zoho Desk** — 4.5/5 (2211 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.com.au/software/10036/zoho-desk)
   - [Compare vs LBi HR HelpDesk](https://www.getapp.com.au/compare/10036/105859/zoho-desk/vs/lbi-hr-helpdesk)
9. **LiveChat** — 4.6/5 (1715 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.com.au/software/8385/livechat)
   - [Compare vs LBi HR HelpDesk](https://www.getapp.com.au/compare/8385/105859/livechat/vs/lbi-hr-helpdesk)
10. **Freshservice** — 4.5/5 (685 reviews) — A complete IT service management (ITSM) tool for business
    - [View profile](https://www.getapp.com.au/software/91351/freshservice)
    - [Compare vs LBi HR HelpDesk](https://www.getapp.com.au/compare/91351/105859/freshservice/vs/lbi-hr-helpdesk)
11. **Desk Manager** — 4.8/5 (106 reviews) — We orchestrate deals for great results
    - [View profile](https://www.getapp.com.au/software/2066040/desk-manager)
    - [Compare vs LBi HR HelpDesk](https://www.getapp.com.au/compare/105859/2066040/lbi-hr-helpdesk/vs/desk-manager)
12. **ISL Light** — 4.7/5 (779 reviews) — Remote support software \& unattended remote access
    - [View profile](https://www.getapp.com.au/software/114883/isl-light)
    - [Compare vs LBi HR HelpDesk](https://www.getapp.com.au/compare/105859/114883/lbi-hr-helpdesk/vs/isl-light)
13. **SysAid** — 4.5/5 (511 reviews) — AI-enabled ITSM platform for businesses of all sizes
    - [View profile](https://www.getapp.com.au/software/90863/sysaid)
    - [Compare vs LBi HR HelpDesk](https://www.getapp.com.au/compare/90863/105859/sysaid/vs/lbi-hr-helpdesk)
14. **JIRA Service Management** — 4.5/5 (763 reviews) — IT service platform for unified support
    - [View profile](https://www.getapp.com.au/software/91811/jira-service-management)
    - [Compare vs LBi HR HelpDesk](https://www.getapp.com.au/compare/91811/105859/jira-service-management/vs/lbi-hr-helpdesk)
15. **Atera** — 4.5/5 (446 reviews) — Cloud and mobile-based IT management platform with AI
    - [View profile](https://www.getapp.com.au/software/102017/atera)
    - [Compare vs LBi HR HelpDesk](https://www.getapp.com.au/compare/102017/105859/atera/vs/lbi-hr-helpdesk)
16. **Bitrix24** — 4.2/5 (984 reviews) — All in one business management workspace
    - [View profile](https://www.getapp.com.au/software/90602/bitrix24)
    - [Compare vs LBi HR HelpDesk](https://www.getapp.com.au/compare/90602/105859/bitrix24/vs/lbi-hr-helpdesk)
17. **TeamDynamix** — 4.4/5 (150 reviews) — IT service management platform
    - [View profile](https://www.getapp.com.au/software/2059330/teamdynamix-itsm-ppm)
    - [Compare vs LBi HR HelpDesk](https://www.getapp.com.au/compare/105859/2059330/lbi-hr-helpdesk/vs/teamdynamix-itsm-ppm)
18. **HelpDesk** — 4.6/5 (180 reviews) — Ticketing software for effortless customer support
    - [View profile](https://www.getapp.com.au/software/116767/helpdesk)
    - [Compare vs LBi HR HelpDesk](https://www.getapp.com.au/compare/105859/116767/lbi-hr-helpdesk/vs/helpdesk)
19. **Incident IQ** — 4.6/5 (42 reviews) — Incident IQ is a workflow management solution built by K-12,
    - [View profile](https://www.getapp.com.au/software/2051281/incident-iq)
    - [Compare vs LBi HR HelpDesk](https://www.getapp.com.au/compare/105859/2051281/lbi-hr-helpdesk/vs/incident-iq)
20. **Oracle Fusion Cloud HCM** — 3.9/5 (83 reviews) — Redefine best in HR
    - [View profile](https://www.getapp.com.au/software/106499/oracle-hcm-cloud)
    - [Compare vs LBi HR HelpDesk](https://www.getapp.com.au/compare/105859/106499/lbi-hr-helpdesk/vs/oracle-hcm-cloud)

## Related Categories

- [HR Software](https://www.getapp.com.au/directory/256/human-resources/software)
- [Help Desk Software](https://www.getapp.com.au/directory/287/help-desk-ticketing/software)

## Links

- [View on GetApp](https://www.getapp.com.au/alternatives/105859/lbi-hr-helpdesk)
- [View Product Profile](https://www.getapp.com.au/software/105859/lbi-hr-helpdesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/hr-employee-management-software/a/lbi-hr-helpdesk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/105859/lbi-hr-helpdesk> |
| en-AU | <https://www.getapp.com.au/alternatives/105859/lbi-hr-helpdesk> |
| en-CA | <https://www.getapp.ca/alternatives/105859/lbi-hr-helpdesk> |
| en-GB | <https://www.getapp.co.uk/alternatives/105859/lbi-hr-helpdesk> |
| en-IE | <https://www.getapp.ie/alternatives/105859/lbi-hr-helpdesk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/105859/lbi-hr-helpdesk> |
| en-SG | <https://www.getapp.sg/alternatives/105859/lbi-hr-helpdesk> |
| en-ZA | <https://www.getapp.za.com/alternatives/105859/lbi-hr-helpdesk> |

-----

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