---
description: Learn more about ScreenSteps. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ScreenSteps Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Systems](/directory/257/knowledge-management/software) > [ScreenSteps](/software/101161/screensteps) > [ScreenSteps Alternatives](https://www.getapp.com.au/alternatives/101161/screensteps)

# Alternatives to ScreenSteps

Canonical: https://www.getapp.com.au/alternatives/101161/screensteps

> Explore the top alternatives to ScreenSteps. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Document360** — 4.7/5 (292 reviews) — AI-powered knowledge base and documentation software
   - [View profile](https://www.getapp.com.au/software/120723/document360)
   - [Compare vs ScreenSteps](https://www.getapp.com.au/compare/101161/120723/screensteps/vs/document360)
2. **Zendesk Suite** — 4.4/5 (4079 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.com.au/software/9448/zendesk)
   - [Compare vs ScreenSteps](https://www.getapp.com.au/compare/9448/101161/zendesk/vs/screensteps)
3. **Zoho Desk** — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.com.au/software/10036/zoho-desk)
   - [Compare vs ScreenSteps](https://www.getapp.com.au/compare/10036/101161/zoho-desk/vs/screensteps)
4. **Freshservice** — 4.5/5 (720 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.com.au/software/91351/freshservice)
   - [Compare vs ScreenSteps](https://www.getapp.com.au/compare/91351/101161/freshservice/vs/screensteps)
5. **Freshdesk** — 4.5/5 (3434 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.com.au/software/10317/freshdesk)
   - [Compare vs ScreenSteps](https://www.getapp.com.au/compare/10317/101161/freshdesk/vs/screensteps)
6. **TeamViewer ONE** — 4.6/5 (11626 reviews) — Remote support, remote access \& device management software
   - [View profile](https://www.getapp.com.au/software/90948/teamviewer)
   - [Compare vs ScreenSteps](https://www.getapp.com.au/compare/90948/101161/teamviewer/vs/screensteps)
7. **Guru** — 4.8/5 (639 reviews) — Connect all company knowledge. Access it everywhere. Build t
   - [View profile](https://www.getapp.com.au/software/123167/guru)
   - [Compare vs ScreenSteps](https://www.getapp.com.au/compare/101161/123167/screensteps/vs/guru)
8. **LiveAgent** — 4.7/5 (1783 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.com.au/software/91301/liveagent)
   - [Compare vs ScreenSteps](https://www.getapp.com.au/compare/91301/101161/liveagent/vs/screensteps)
9. **LiveChat** — 4.6/5 (1723 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.com.au/software/8385/livechat)
   - [Compare vs ScreenSteps](https://www.getapp.com.au/compare/8385/101161/livechat/vs/screensteps)
10. **Zoho Assist** — 4.7/5 (1414 reviews) — Cloud-based remote support solution
    - [View profile](https://www.getapp.com.au/software/9913/zoho-assist)
    - [Compare vs ScreenSteps](https://www.getapp.com.au/compare/9913/101161/zoho-assist/vs/screensteps)
11. **Notion** — 4.7/5 (2740 reviews) — Project and task management tool
    - [View profile](https://www.getapp.com.au/software/132111/notion)
    - [Compare vs ScreenSteps](https://www.getapp.com.au/compare/101161/132111/screensteps/vs/notion)
12. **BOSSDesk** — 4.7/5 (140 reviews) — BOSSDesk a FrontRunner in Help Desk Software
    - [View profile](https://www.getapp.com.au/software/120371/boss-solutions-suite)
    - [Compare vs ScreenSteps](https://www.getapp.com.au/compare/101161/120371/screensteps/vs/boss-solutions-suite)
13. **Giva** — 4.9/5 (57 reviews) — Cloud based help desk software for businesses of all sizes
    - [View profile](https://www.getapp.com.au/software/116599/giva-customer-service)
    - [Compare vs ScreenSteps](https://www.getapp.com.au/compare/101161/116599/screensteps/vs/giva-customer-service)
14. **ServiceNow** — 4.5/5 (348 reviews) — ITSM for automation \& management of IT enterprise services
    - [View profile](https://www.getapp.com.au/software/9156/servicenow)
    - [Compare vs ScreenSteps](https://www.getapp.com.au/compare/9156/101161/servicenow/vs/screensteps)
15. **SysAid** — 4.5/5 (519 reviews) — AI-enabled ITSM platform for businesses of all sizes
    - [View profile](https://www.getapp.com.au/software/90863/sysaid)
    - [Compare vs ScreenSteps](https://www.getapp.com.au/compare/90863/101161/sysaid/vs/screensteps)
16. **Crisp** — 4.6/5 (147 reviews) — All-in-one multi-channel solution for customer messaging
    - [View profile](https://www.getapp.com.au/software/111347/crisp)
    - [Compare vs ScreenSteps](https://www.getapp.com.au/compare/101161/111347/screensteps/vs/crisp)
17. **HubSpot Service Hub** — 4.4/5 (190 reviews) — Cloud-based customer service solution for firms of all sizes
    - [View profile](https://www.getapp.com.au/software/119575/hubspot-service-hub)
    - [Compare vs ScreenSteps](https://www.getapp.com.au/compare/101161/119575/screensteps/vs/hubspot-service-hub)
18. **Helpjuice** — 4.7/5 (102 reviews) — Cloud-based knowledge management platform
    - [View profile](https://www.getapp.com.au/software/105523/helpjuice)
    - [Compare vs ScreenSteps](https://www.getapp.com.au/compare/101161/105523/screensteps/vs/helpjuice)
19. **Faveo Helpdesk** — 4.5/5 (117 reviews) — Faveo Helpdesk helps simplify the customer support process
    - [View profile](https://www.getapp.com.au/software/2059324/faveo-helpdesk)
    - [Compare vs ScreenSteps](https://www.getapp.com.au/compare/101161/2059324/screensteps/vs/faveo-helpdesk)
20. **ManageEngine ServiceDesk Plus** — 4.4/5 (231 reviews) — Cloud IT Help Desk Software
    - [View profile](https://www.getapp.com.au/software/20521/manageengine-service-desk-plus)
    - [Compare vs ScreenSteps](https://www.getapp.com.au/compare/20521/101161/manageengine-service-desk-plus/vs/screensteps)

## Related Categories

- [Knowledge Management Systems](https://www.getapp.com.au/directory/257/knowledge-management/software)

## Links

- [View on GetApp](https://www.getapp.com.au/alternatives/101161/screensteps)
- [View Product Profile](https://www.getapp.com.au/software/101161/screensteps)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/101161/screensteps> |
| de-AT | <https://www.getapp.at/alternatives/101161/screensteps> |
| en | <https://www.getapp.com/collaboration-software/a/screensteps/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/101161/screensteps> |
| en-AU | <https://www.getapp.com.au/alternatives/101161/screensteps> |
| en-CA | <https://www.getapp.ca/alternatives/101161/screensteps> |
| en-GB | <https://www.getapp.co.uk/alternatives/101161/screensteps> |
| en-IE | <https://www.getapp.ie/alternatives/101161/screensteps> |
| en-NZ | <https://www.getapp.co.nz/alternatives/101161/screensteps> |
| en-SG | <https://www.getapp.sg/alternatives/101161/screensteps> |
| en-ZA | <https://www.getapp.za.com/alternatives/101161/screensteps> |
| es | <https://www.getapp.es/alternatives/101161/screensteps> |
| es-CL | <https://www.getapp.cl/alternatives/101161/screensteps> |
| es-CO | <https://www.getapp.com.co/alternatives/101161/screensteps> |
| es-MX | <https://www.getapp.com.mx/alternatives/101161/screensteps> |
| fr | <https://www.getapp.fr/alternatives/101161/screensteps> |
| fr-BE | <https://fr.getapp.be/alternatives/101161/screensteps> |
| fr-CA | <https://fr.getapp.ca/alternatives/101161/screensteps> |

-----

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