---
description: Learn more about Talkdesk. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Talkdesk Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Talkdesk](/software/100659/talkdesk) > [Talkdesk Alternatives](https://www.getapp.com.au/alternatives/100659/talkdesk)

# Alternatives to Talkdesk

Canonical: https://www.getapp.com.au/alternatives/100659/talkdesk

> Explore the top alternatives to Talkdesk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **JustCall** — 4.1/5 (223 reviews) — AI-Powered Customer Communication for Sales \& Support Teams
   - [View profile](https://www.getapp.com.au/software/2047760/justcall)
   - [Compare vs Talkdesk](https://www.getapp.com.au/compare/100659/2047760/talkdesk/vs/justcall)
2. **Salesforce Sales Cloud** — 4.4/5 (18768 reviews) — Cloud-based CRM and sales automation software
   - [View profile](https://www.getapp.com.au/software/90378/salesforce)
   - [Compare vs Talkdesk](https://www.getapp.com.au/compare/90378/100659/salesforce/vs/talkdesk)
3. **Zendesk Suite** — 4.4/5 (4072 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.com.au/software/9448/zendesk)
   - [Compare vs Talkdesk](https://www.getapp.com.au/compare/9448/100659/zendesk/vs/talkdesk)
4. **LiveAgent** — 4.7/5 (1754 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.com.au/software/91301/liveagent)
   - [Compare vs Talkdesk](https://www.getapp.com.au/compare/91301/100659/liveagent/vs/talkdesk)
5. **LiveChat** — 4.6/5 (1715 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.com.au/software/8385/livechat)
   - [Compare vs Talkdesk](https://www.getapp.com.au/compare/8385/100659/livechat/vs/talkdesk)
6. **Freshdesk** — 4.5/5 (3409 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.com.au/software/10317/freshdesk)
   - [Compare vs Talkdesk](https://www.getapp.com.au/compare/10317/100659/freshdesk/vs/talkdesk)
7. **Zoho Desk** — 4.5/5 (2211 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.com.au/software/10036/zoho-desk)
   - [Compare vs Talkdesk](https://www.getapp.com.au/compare/10036/100659/zoho-desk/vs/talkdesk)
8. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.com.au/software/105081/tidio-chat)
   - [Compare vs Talkdesk](https://www.getapp.com.au/compare/100659/105081/talkdesk/vs/tidio-chat)
9. **Dynamics 365** — 4.4/5 (5811 reviews) — ERP and CRM applications from Microsoft
   - [View profile](https://www.getapp.com.au/software/90844/dynamics-365)
   - [Compare vs Talkdesk](https://www.getapp.com.au/compare/90844/100659/dynamics-365/vs/talkdesk)
10. **Intercom** — 4.5/5 (1131 reviews) — AI-powered customer service with helpdesk
    - [View profile](https://www.getapp.com.au/software/91379/intercom)
    - [Compare vs Talkdesk](https://www.getapp.com.au/compare/91379/100659/intercom/vs/talkdesk)
11. **Bitrix24** — 4.2/5 (984 reviews) — All in one business management workspace
    - [View profile](https://www.getapp.com.au/software/90602/bitrix24)
    - [Compare vs Talkdesk](https://www.getapp.com.au/compare/90602/100659/bitrix24/vs/talkdesk)
12. **Zoho Assist** — 4.7/5 (1376 reviews) — Cloud-based remote support solution
    - [View profile](https://www.getapp.com.au/software/9913/zoho-assist)
    - [Compare vs Talkdesk](https://www.getapp.com.au/compare/9913/100659/zoho-assist/vs/talkdesk)
13. **CXone Mpower** — 4.2/5 (581 reviews) — Cloud-based contact center software
    - [View profile](https://www.getapp.com.au/software/8391/incontact-call-center-software)
    - [Compare vs Talkdesk](https://www.getapp.com.au/compare/8391/100659/incontact-call-center-software/vs/talkdesk)
14. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Mobile optimised cloud call centre with multichannel routing
    - [View profile](https://www.getapp.com.au/software/104597/genesys-cloud)
    - [Compare vs Talkdesk](https://www.getapp.com.au/compare/100659/104597/talkdesk/vs/genesys-cloud)
15. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.com.au/software/91754/salesforce-1-service-cloud)
    - [Compare vs Talkdesk](https://www.getapp.com.au/compare/91754/100659/salesforce-1-service-cloud/vs/talkdesk)
16. **UJET** — 4.6/5 (140 reviews) — Customer interaction \& support platform with CRM integration
    - [View profile](https://www.getapp.com.au/software/110527/ujet)
    - [Compare vs Talkdesk](https://www.getapp.com.au/compare/100659/110527/talkdesk/vs/ujet)
17. **Gladly** — 4.8/5 (139 reviews) — Cloud-based customer service platform
    - [View profile](https://www.getapp.com.au/software/106673/gladly)
    - [Compare vs Talkdesk](https://www.getapp.com.au/compare/100659/106673/talkdesk/vs/gladly)
18. **Yonyx** — 4.7/5 (256 reviews) — Decision tree driven Interactive guides for customer service
    - [View profile](https://www.getapp.com.au/software/91207/agi-self-service)
    - [Compare vs Talkdesk](https://www.getapp.com.au/compare/91207/100659/agi-self-service/vs/talkdesk)
19. **Five9** — 4.2/5 (481 reviews) — Cloud contact and call center software
    - [View profile](https://www.getapp.com.au/software/91276/five9)
    - [Compare vs Talkdesk](https://www.getapp.com.au/compare/91276/100659/five9/vs/talkdesk)
20. **ZIWO** — 4.7/5 (108 reviews) — API Based cloud contact center software with CRM Integration
    - [View profile](https://www.getapp.com.au/software/131291/ziwo)
    - [Compare vs Talkdesk](https://www.getapp.com.au/compare/100659/131291/talkdesk/vs/ziwo)

## Related Categories

- [VoIP Software](https://www.getapp.com.au/directory/107/voip/software)
- [Customer Service Software](https://www.getapp.com.au/directory/231/customer-service/software)
- [Call Centre Software](https://www.getapp.com.au/directory/275/call-center/software)
- [IVR Software](https://www.getapp.com.au/directory/289/ivr/software)
- [Telephony Software](https://www.getapp.com.au/directory/294/telephony/software)

## Links

- [View on GetApp](https://www.getapp.com.au/alternatives/100659/talkdesk)
- [View Product Profile](https://www.getapp.com.au/software/100659/talkdesk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/100659/talkdesk> |
| de-AT | <https://www.getapp.at/alternatives/100659/talkdesk> |
| en | <https://www.getapp.com/it-communications-software/a/talkdesk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/100659/talkdesk> |
| en-AU | <https://www.getapp.com.au/alternatives/100659/talkdesk> |
| en-CA | <https://www.getapp.ca/alternatives/100659/talkdesk> |
| en-GB | <https://www.getapp.co.uk/alternatives/100659/talkdesk> |
| en-IE | <https://www.getapp.ie/alternatives/100659/talkdesk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/100659/talkdesk> |
| en-SG | <https://www.getapp.sg/alternatives/100659/talkdesk> |
| en-ZA | <https://www.getapp.za.com/alternatives/100659/talkdesk> |
| es | <https://www.getapp.es/alternatives/100659/talkdesk> |
| es-CL | <https://www.getapp.cl/alternatives/100659/talkdesk> |
| es-CO | <https://www.getapp.com.co/alternatives/100659/talkdesk> |
| es-MX | <https://www.getapp.com.mx/alternatives/100659/talkdesk> |
| fr | <https://www.getapp.fr/alternatives/100659/talkdesk> |
| fr-BE | <https://fr.getapp.be/alternatives/100659/talkdesk> |
| fr-CA | <https://fr.getapp.ca/alternatives/100659/talkdesk> |
| nl | <https://www.getapp.nl/alternatives/100659/talkdesk> |
| nl-BE | <https://www.getapp.be/alternatives/100659/talkdesk> |
| pt | <https://www.getapp.com.br/alternatives/100659/talkdesk> |
| pt-PT | <https://www.getapp.pt/alternatives/100659/talkdesk> |

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