Overview |
Overview |
Platforms Supported |
Platforms Supported |
Web Based |
Web Based
|
iPhone App |
iPhone App
|
Android App |
Android App
|
Windows App |
Windows App
|
Support Options |
Support Options |
FAQs |
FAQs
|
Knowledge Base |
Knowledge Base
|
Online Support |
Online Support
|
Phone Support |
Phone Support
|
Video Tutorials |
Video Tutorials
|
Pricing |
Pricing |
Starting From |
Starting From |
USD 30.00/month
|
|
Subscription |
Subscription
|
Reviews |
Reviews |
Overall rating |
Overall rating
|
Ease of use |
Ease of use
|
Value for money |
Value for money
|
Customer support |
Customer support
|
Features |
Features |
API |
API
|
Activity Dashboard |
Activity Dashboard
|
Activity Tracking |
Activity Tracking
|
Assignment Management |
Assignment Management
|
Auto-Dialer |
Auto-Dialer
|
Auto-Responders |
Auto-Responders
|
Automatic Call Distribution |
Automatic Call Distribution
|
Automatic Lead Distribution |
Automatic Lead Distribution
|
Automatic Notifications |
Automatic Notifications
|
Business Analysis |
Business Analysis
|
CRM Integration |
CRM Integration
|
Call Center Management |
Call Center Management
|
Call Monitoring |
Call Monitoring
|
Call Recording |
Call Recording
|
Call Reporting |
Call Reporting
|
Call Routing |
Call Routing
|
Call Scripting |
Call Scripting
|
Call Transfer |
Call Transfer
|
Callback Scheduling |
Callback Scheduling
|
Caller ID |
Caller ID
|
Commenting |
Commenting
|
Compliance Management |
Compliance Management
|
Computer Telephony Integration |
Computer Telephony Integration
|
Conferencing |
Conferencing
|
Contact Database |
Contact Database
|
Contact History |
Contact History
|
Contact Management |
Contact Management
|
Customer History |
Customer History
|
Customizable Reporting |
Customizable Reporting
|
Data Import/Export |
Data Import/Export
|
Data Synchronization |
Data Synchronization
|
Desktop Notifications |
Desktop Notifications
|
Filtered Views |
Filtered Views
|
IVR / Voice Recognition |
IVR / Voice Recognition
|
Inbox Management |
Inbox Management
|
Instant Messaging |
Instant Messaging
|
Lead Assignment |
Lead Assignment
|
Mobile Integration |
Mobile Integration
|
Monitoring |
Monitoring
|
Multi-Channel Communication |
Multi-Channel Communication
|
Multiple User Accounts |
Multiple User Accounts
|
PCI DSS Compliance |
PCI DSS Compliance
|
Predictive Dialer |
Predictive Dialer
|
Prioritizing |
Prioritizing
|
Productivity Reporting |
Productivity Reporting
|
Progressive Dialing |
Progressive Dialing
|
Queue Manager |
Queue Manager
|
Real Time Analytics |
Real Time Analytics
|
Real Time Data |
Real Time Data
|
Real Time Monitoring |
Real Time Monitoring
|
Real Time Notifications |
Real Time Notifications
|
Real Time Reporting |
Real Time Reporting
|
Real Time Updates |
Real Time Updates
|
Receiving |
Receiving
|
Reporting & Statistics |
Reporting & Statistics
|
Request Routing |
Request Routing
|
Skills Tracking |
Skills Tracking
|
Tagging |
Tagging
|
Third Party Integration |
Third Party Integration
|
To-Do List |
To-Do List
|
Visual Analytics |
Visual Analytics
|
Voice Mail |
Voice Mail
|
eCommerce Integration |
eCommerce Integration
|
Integrations |
Integrations |
Freshdesk |
Freshdesk
|
Front |
Front
|
Google Drive |
Google Drive
|
Help Scout |
Help Scout
|
HubSpot CRM |
HubSpot CRM
|
HubSpot Marketing |
HubSpot Marketing
|
Intercom |
Intercom
|
Pipedrive |
Pipedrive
|
Slack |
Slack
|
Vision Helpdesk |
Vision Helpdesk
|