Aircall

Phone system for support and sales teams
(155 reviews)
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

FAQs FAQs
Knowledge Base Knowledge Base
Online Support Online Support
Phone Support Phone Support
Video Tutorials Video Tutorials

Cost

Cost

Starting From

Starting From

USD 30.00/month
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

API API
Activity Dashboard Activity Dashboard
Activity Tracking Activity Tracking
Assignment Management Assignment Management
Auto-Dialer Auto-Dialer
Auto-Responders Auto-Responders
Automatic Call Distribution Automatic Call Distribution
Automatic Lead Distribution Automatic Lead Distribution
Automatic Notifications Automatic Notifications
Business Analysis Business Analysis
CRM Integration CRM Integration
Call Center Management Call Center Management
Call Monitoring Call Monitoring
Call Recording Call Recording
Call Reporting Call Reporting
Call Routing Call Routing
Call Scripting Call Scripting
Call Transfer Call Transfer
Callback Scheduling Callback Scheduling
Caller ID Caller ID
Commenting Commenting
Compliance Management Compliance Management
Computer Telephony Integration Computer Telephony Integration
Conferencing Conferencing
Contact Database Contact Database
Contact History Contact History
Contact Management Contact Management
Customer History Customer History
Customizable Reporting Customizable Reporting
Data Import/Export Data Import/Export
Data Synchronization Data Synchronization
Desktop Notifications Desktop Notifications
Filtered Views Filtered Views
IVR / Voice Recognition IVR / Voice Recognition
Inbox Management Inbox Management
Instant Messaging Instant Messaging
Lead Assignment Lead Assignment
Mobile Integration Mobile Integration
Monitoring Monitoring
Multi-Channel Communication Multi-Channel Communication
Multiple User Accounts Multiple User Accounts
PCI DSS Compliance PCI DSS Compliance
Predictive Dialer Predictive Dialer
Prioritizing Prioritizing
Productivity Reporting Productivity Reporting
Progressive Dialing Progressive Dialing
Queue Manager Queue Manager
Real Time Analytics Real Time Analytics
Real Time Data Real Time Data
Real Time Monitoring Real Time Monitoring
Real Time Notifications Real Time Notifications
Real Time Reporting Real Time Reporting
Real Time Updates Real Time Updates
Receiving Receiving
Reporting & Statistics Reporting & Statistics
Request Routing Request Routing
Skills Tracking Skills Tracking
Tagging Tagging
Third Party Integration Third Party Integration
To-Do List To-Do List
Visual Analytics Visual Analytics
Voice Mail Voice Mail
eCommerce Integration eCommerce Integration

Integrations

Integrations

Freshdesk Freshdesk
Front Front
Google Drive Google Drive
Help Scout Help Scout
HubSpot CRM HubSpot CRM
HubSpot Marketing HubSpot Marketing
Intercom Intercom
Pipedrive Pipedrive
Slack Slack
Vision Helpdesk Vision Helpdesk

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