Ameyo

All-in-one Contact Center Software
(21 reviews)
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

Knowledge Base Knowledge Base
Online Support Online Support
Phone Support Phone Support
Video Tutorials Video Tutorials

Pricing

Pricing

Starting From

Starting From

N/A
One Time License One Time License
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

API API
Access Control Access Control
Activity Dashboard Activity Dashboard
Auto-Dialer Auto-Dialer
Automatic Call Distribution Automatic Call Distribution
Automatic Lead Distribution Automatic Lead Distribution
CRM Integration CRM Integration
Call Recording Call Recording
Call Routing Call Routing
Call Transfer Call Transfer
Chat Chat
Contact History Contact History
Customer Experience Management Customer Experience Management
Customer History Customer History
Customer Service Analytics Customer Service Analytics
Data Filtering Data Filtering
Disaster Recovery Disaster Recovery
Email Integration Email Integration
Employee Management Employee Management
Employee Self Service Employee Self Service
Help Desk Management Help Desk Management
IVR / Voice Recognition IVR / Voice Recognition
Instant Messaging Instant Messaging
Knowledge Base Management Knowledge Base Management
Lead Assignment Lead Assignment
Monitoring Monitoring
Multi-Channel Communication Multi-Channel Communication
Multi-Channel Management Multi-Channel Management
Performance Management Performance Management
Predictive Dialer Predictive Dialer
Prioritizing Prioritizing
Productivity Reporting Productivity Reporting
Progressive Dialing Progressive Dialing
Queue Manager Queue Manager
Real Time Reporting Real Time Reporting
Reporting & Statistics Reporting & Statistics
Request Routing Request Routing
SMS Integration SMS Integration
Single Sign On Single Sign On
Text to Speech Text to Speech
Visual Analytics Visual Analytics
Voice Mail Voice Mail
Workflow Management Workflow Management

Integrations

Integrations

Ameyo FusionCX Ameyo FusionCX
Dynamics 365 Dynamics 365
FieldEZ FieldEZ
Freshdesk Freshdesk
Knowmax Knowmax
LeadSquared LeadSquared
SugarCRM SugarCRM
Zendesk Zendesk
Zoho CRM Zoho CRM